Key Account Manager - Lyon

Permanent contract
Salary: Not specified
A few days at home


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The position

Job description

🪐 Discover our galaxy

Malt is Europe's leading freelancing platform with one clear mission: to give people the freedom to choose who they work with. Co-founded in 2013 by Vincent Huguet, with Alexandre Fretti as co-CEO since 2022, Malt is a tech company with a human approach that helps companies and freelancers make the perfect match.

Malt is a marketplace that embraces a community of over 700,000 freelancers and over 70,000 clients, ranging from small and medium-sized enterprises to large corporations. More than just a connector, our marketplace streamlines freelancer-client communications, simplifies administrative and legal tasks, expedites invoicing and payments, and so much more.

We are all about giving both freelancers and companies choice and added peace of mind, so that every experience on Malt is nothing less than (inter)stellar. The launch of Malt Strategy in 2023 enabled Malt to broaden its scope by offering the expertise of a network of top independent consultants and transition managers, to better support companies from the strategy to the implementation of ambitious projects.

✨ Malt is also…

- a tech company with a human approach

- a company with a strong culture fueled by 700 Malters from 40+ nationalities, working from 9 countries all around Europe - Germany, Belgium, United Arab Emirates, Spain, France, Netherlands, Nordic countries, United Kingdom, and Switzerland.

- committed to creating a safe and inclusive space where every employee can thrive both personally and professionally

- committed to equality and diversity (50% of People managers are women)

- a company with strong career path policies allowing all Malters to develop and grow equally

- backed by renowned investors including ISAI, Serena, Eurazeo Growth, Goldman Sachs and BPI France

Join us on Planet Malt, we need you to help us write this next chapter! 🪐

About your future career 🔭

Malt is scaling up fast and recruiting for our top-performing Sales team in order to accelerate our exponential growth. 

We are looking for a Key Account Manager in charge of acquiring, establishing, and nurturing long-term partnerships with our most important clients. 

This is a challenging “full-stack” sales role based in our office in the heart of Lyon that will directly contribute to the commercial expansion of Malt all while building quality relationships with our key accounts.


Key responsibilities  ✨


I. Develop a portfolio of active clients within key accounts: 

- Acquire, from their portfolio of prospects and clients, a precise understanding of the rise of freelancing and the associated challenges

- Accompany them in the analysis of their organizational environments and their relationship to freelancing

- Convince them of the benefits of using a platform built on an open model that federates the leading community of freelancers in Europe


II. Develop the “Malt Reflex”: 


AMs and KAMs hold a "trusted advisor" position and establish a long-term support relationship with their clients. They play a key role in bringing value to the various client stakeholders through:


- Identifying new needs in advance, for a rapid and qualitative response in the proposal of new expert profiles

- Conducting meetings (regular or ad-hoc) and presenting deliverables on an ongoing basis: contractual follow-up points, production of external analyses and benchmarks, optimization of the customer experience, sharing of sector analyses, sharing of freelance feedback, etc.


Our Sales team is organized into Business Units that correspond to the industry sectors of our clients. Each BU is composed of Account Managers, Key Account Managers, and Customer Success Managers.


💼 Career Development:


Here at Malt we have a clearly defined career path to accompany our teammates in their professional growth.

The Sales team consists of different levels of seniority: AM, KAM, Senior KAM, SAM and BU Manager, BU Director. 


You also have the opportunity to develop as an individual contributor or team leader: you will join an adventure where much is still to be done and where taking initiative is highly valued (organizing events, actively participating in conferences, internal training with our peers, etc.) 

About you 🧑‍🚀

  • 3 - 5 years of experience in a similar role, especially managing complex sales processes in a B2B environment
  • Business school degree or equivalent
  • Excellent formal communication and presentation skills in order to organize and lead C-level meetings
  • Appetite for business development and eager to hunt and create new opportunities to break ground in an industry where partnerships have yet to be built
  • Your curiosity and ability to establish and formalize the short, medium, and long-term needs of clients make the difference
  • You enjoy working in a fast-paced, intellectually stimulating environment that is both caring and demanding
  • Knowledge of the tech industry (languages and frameworks) is a real asset
  • You are a French speaker with fully professional English and comfortable in an international environment
  • How to join the mission ? 🚀

  • First call with Elisa, our Talent Acquisition Manager, to better understand your background and share more about this opportunity
  • First interview with one of our Key Account Managers to discuss your experience in more detail, address situational questions and better understand our expectations
  • Business case to present to a BUM and a VP Sales to evaluate your sales skills
  • Final interview with a C-Level to give you an overview of Malt's strategy
  • Malt is the perfect space to thrive personally and professionally 💫

    - Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris

    - Equity: Every Malter is entitled to stock options 

    - Lunch vouchers (legal benefit): €9/day on your Swile card.

    - Transportation (legal benefit): 50% reimbursement (any type of transport)

    - RTT: From 8 to 12 days off

    - Sports: company participation to a Gymlib membership

    - Malt sabbatical: After three years, every Malter is entitled to a one month paid sabbatical leave.

    - Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow.

    - Remote work: Hybrid remote policy

    - Annual team building events

    Ready? Get your ticket to Malt 🪐 

    Want to know more?