Global Sales Operations (h/f)


Global Sales Operations (h/f)

  • Permanent contract 
  • Paris

The company



  • Recruitment
  • From 250 to 2000 employees

The job

Global Sales Operations (h/f)

  • Permanent contract 
  • Paris

Who are they?

Malt is the fastest-growing European marketplace connecting over 320 000 freelancers with more than 40 000 clients in search of talent to contribute to their projects. Our platform provides a simple and secure one-stop shop for all the administrative, legal, and payment processes involved in freelancing.

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Job description

Malt is the fastest-growing European marketplace connecting over 340 000 freelancers with more than 40 000 clients in search of talent to contribute to their projects. Our marketplace provides a simple and secure one-stop shop for all the administrative, legal, and payment processes involved in freelancing. 

Founded in 2013 by serial entrepreneur Vincent Huguet and tech freelancer Hugo Lassiège, our European scale-up aims to revolutionise the world of work by creating a community in which everyone is free to choose the best people to work with.

We are a tech company with a human approach : 

- Over 330 Malters sharing one culture

- Offices in France, Germany, Spain, Belgium and the Netherlands

- Committed to equality and diversity (50% women/men parity of Malt Leaders)

- 112 M € raised with ISAI, Serena, Eurazeo Growth & Goldman Sachs

- Twice recognised by LinkedIn as one of the best start-ups to work at

Join us and become part of the #NewWorkOrder!

Operations team plays a central role in Malt's plan to accelerate our growth efficiently. In short, helping the company achieve 100% to 200% annual growth with 50% more resources thanks to optimization of processes & tools along with strong performance analysis. 

Operation teams is organized around 2 key business teams structured around Malt’s 2 pillars, Freelancers and Companies. Sales Operations is the business team on company side. 

Within Sales Operations teams, the Global Sales Operations Manager is the owner of all sales KPIs, processes and tools for Corporate Sales. He/she collaborates with Local Sales Operations Managers in all countries (France, Spain, Germany, Benelux, further more to come) who are in charge of adapting and ensuring local adoption of KPIs, processes and tools designed by Global Sales Operations Manager

 Global Sales Operations Manager’s goal is to improve sales teams efficiency and accelerate the business by leading key projects with the company’s leaders, deploying and improving business processes and tools, conducting performance analysis, and finding levers to achieve their objectives and solutions to the problems encountered. He/she will report to the Head of Sales Operations.

Your missions:

Work with Malt’s leaders and local Sales Operations Managers to build and scale sales teams in Malt countries.  

Build global frameworks for KPIs, tools & processes :

Define and create global KPIs & dashboards that will be used to monitor sales performance in all countries.

Define and formalize guidelines for sales processes to be followed in all countries.

Define guidelines for sales tools and lead action plans to improve them Coordinate with other internal teams (Data, Product, Marketing teams) to develop  new features.

Lead global and ad-hoc local projects to improve sales performance :

Identify and lead key projects to implement to boost sales performance in all countries Support local teams on ad hoc hot topics.

Ensure best practices sharing between countries :

Be the reference contact for local country sales operations on all KPIs, tools and processes topics.

 Perform regular touchpoints with all country operations and sales managers to be aware of all key ongoing sales topics and share best practices.

About you:

  • About you:
  • 5-7 years experience in operations/consulting/startup environment
  • Proven ability to manage complex projects and analysis
  • Strong analytical skills (Excel + ability to learn SQL basis)
  • Autonomous: ability to prioritize requests to respect tight deadline
  • Not only analytical, you are also hands-on: search technical solution yourself, and build tools and processes
  • Problem solving, well-organized and solution-oriented
  • Hands-on, likes to build tools and processes and follow-up their adoption by business teams.
  • Ambitious and positive, always sees the glass half full.
  • Entrepreneur mindset
  • Curious and team player
  • Fluent in English.
  • Screening of 30 min with Hamza, Talent Acquisition Manager, by Zoom on your current situation + your understanding of Malt and the job position

    Round 1 with Sebastien, Head of Sales Operations, to go more into details about your background and technical skills

    Round 2 is a Study Case, to be presented to Sébastien and VP Sales.

    Final interview with Sabine, VP Operations + reference taking

    Job offer to join Malt within 48 hours.

    - Life at Malt - 🤝

    - One week of onboarding at your arrival - Learn about our culture and product before diving into your new role in your team

    - Home office - Up to 2 days remote per week

    - Annual off-sites : Les Arcs, Amsterdam, Spain… What’s next ?

    - Monthly karaokes in our offices 

    - Benefits - 😃

    - Malt sabbatical - Every malter with a three year seniority can benefit from one month sabbatical leave

    - Every malter is entitled to stock options (BSPCE)

    - Lunch vouchers - Swile, 9€/day

    - Transportation: 50% reimbursement (any type of transport)

    - RTT - From 8 to 12 days off

    - Free books - For any subject we will order the book for you, without any approval process or headaches 



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