About Livestorm

Founded in 2016, Livestorm allows companies to organize powerful end-to-end online meetings, webinars, and virtual events. Our web browser platform provides teams with all the workflows around video engagement to promote, host, and analyze online events.

Livestorm is built with ease of use in mind. We serve companies of all sizes, from startups to Fortune 500s. Brands like Shopify, Honda, Spendesk, Front, and Revolut trust Livestorm for premium video engagement during their online events.

Here are our core values:

• Stay curious: Be interested in the world around you.
• Remain humble: Keep learning and keep your ego in check.
• Be resourceful: Go that extra mile in the most efficient way.
• Own it: Take pride in what you do, own your wins, and fails.
• Be transparent: Sharing knowledge, learnings, feedback, and mistakes.

At Livestorm, we believe that diversity's got talent!

We are committed to building an inclusive company culture in which a diverse mix of talented people will feel proud to join and engage.
Our goal is to ensure that every Stormie feels valued and has the opportunity to thrive.
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All applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by applicable law.

Mission

As Livestorm is growing rapidly, our Team is aiming to further improve our self-serve and proactive support to help our users and scale our traffic and growth. Therefore, we are looking for a Product Education Intern who is passionate about **creating and maintaining high-quality educational content to help our users better understand and use our platform.

As Livestorm's Product Education Intern, you'll be joining the Product Education team to further develop our Help Center and customer training program. You'll work alongside our Customer Care, Product, and Marketing teams and will be reporting to Jacinte, our Product Education Team Lead.

While Livestorm has headquarters in Paris, we are a remote-first company. As a matter of fact, the members of our team are located between France, Spain, US, Mauritius, Canada, so we are looking for the best talent, no matter where you live.

During this 6-month internship, you'll be responsible for:

• Having complete ownership to manage our Help Center (currently available in English and French)
• Building in-app product tours to improve our user onboarding & proactive support
• Creating product education videos, holding webinars to educate our users
• Analyzing and improving the traffic and performance of our documentation

For this Product Education Intern role, we are looking for someone with the following experience:

• Minimum Bac+3 education and eligibility for internship (a “convention de stage” is needed)
• Bilingual in French & English
• Interested in the tech industry and creating content
• Comfortable in front of a camera, and presentation skills
• Excellent organizational and communication skills (written/spoken)
• Knowledge of HTML would be a plus (but not mandatory)

Moreover, we are looking for someone who is based in Paris. The expected start date for this internship would be June or July.

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. So however you identify with yourself and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

What it is like to join Livestorm and the Stormies:

🗺 Work from anywhere you want:

• 🏡 Home (participation for equipment and costs, according to our expense policy)
• 💼 Coworking space (covered up to €350 including VAT per month, or local currency equivalent)
• 🚉 Business trips are covered (according to our internal T&E policies)
• 🚲 Sustainable mobility package for daily trips to go to work

🎉 Cheer up your Stormie life:

• 🎿 Off-site once a year
• 🕹 Weekly activities (online board games, riddles...)
• 👐 Team building events
• 🗣 Monthly Talking times
• 💙 Take care of yourself (with Moka.care)
• 🤝 Participate in our referral program

And also, benefit from:🌍 All legal and mandatory benefits from your work country for EOR contracts.🇫🇷 All French legal benefits for French contracts: €9 of lunch vouchers with Swile (covered at 50%), health insurance with Alan (covered at 50%), transport subscription to go to work (covered at 50%), and CSE with cultural & sport activities via Leeto.