The Operations Business Analyst plays a pivotal role within Le Collectionist, focusing on leveraging data to enhance decision-making processes and operational efficiency. Reporting to the VP Transformation, the responsibility involves supporting the Executive Committee (CODIR) and operational teams in gaining a deeper understanding of the company’s overall performance through strategic and operational data analysis.

The goal of this position is to act as a link between the Data, Ops and Finance teams. The Operations Business Analyst will not be attached to the Data team, but will have the opportunity to work together on several projects and develop his skills through technical and best practices trainings.

Objectives

Data Governance and Collection:

• Support Data team establishing and maintaining a robust data governance framework tailored to operational metrics

• Collaborate with the CRM Manager to integrate CRM data into dashboards for a 360-degree view of sales performance

Performance Monitoring and Reporting:

• Define and monitor key performance indicators (KPI) in collaboration with the Executive Committee

• Collaborate with the VP Sales, Chief Supply Officer to identify and establish key operational and sales-related KPIs

• Regularly update comprehensive dashboards for different stakeholders (CODIR, Investors Board, etc.) to facilitate monitoring and decision-making

• Collaborate with data team to design and maintain dashboards and reporting tools for strategic meetings and deadlines

• Ensure that reporting materials are clear, insightful, and tailored to the needs of different stakeholders

Strategic Analysis and Support:

• Utilize data to identify opportunities for enhancing commercial efforts and operational efficiency

• Conduct ad-hoc analysis for Business Operations and Transformation teams

• Provide long and short term actionable operational initiatives based on your analysis

• Collaborate with operational teams to provide insights for strategic decision-making

• Act as a key support function for the VP Sales and managers, providing actionable insights from the analysis of performance data

• Assist in identifying areas for improvement and optimization within the sales operations

Perks

🚌 Reimbursement of 50% of the transport pass

🎂 1 day off for your birthday (excluding weekends and public holidays)

🍽️ Restaurant vouchers worth €8

💻 A laptop

🎊 Events all year round (Christmas Party, Raclette Party, Summer Party…)

💵 Infinite co-optation (up to €1000 for a permanent contract)

☀️ A surprise experience worth €150 to be obtained each quarter

🏡 2 remote days per week

🏋🏽 Gymlib subscription (activities and sports in France)

✨ Happypal account for cultural activities

• Graduated from a Top-Tier Business or Engineering school

• A previous experience in an Operations roles (e.g Sales Ops) is required

• Interest for the hospitality industry is appreciated

• Excel proficiency is essential

• Basic knowledge of SQL is required

• Basic knowledge of statistics

• Familiarity with HubSpot and Data Studio is a plus

• Fluent in French and English

All our positions are open, with equal skills, to employees with specific needs/arrangements linked to a disability.

• Interview with an HR team member

• Business case

• 1 hour interview with Transformation and Data team member to present the business case

• Interview VP Transformation

• Validation call with the Chief Revenue Officer