Kraken
Kraken

Product Delivery Manager (f/m/d)

Permanent contract
London
A few days at home
Salary: Not specified

Kraken
Kraken

Interested in this job?

Questions and answers about the job

The position

Job description

Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

What is Kraken Flow

Kraken Flow is set to revolutionize how we manage and automate business processes within Kraken. Imagine a low-code/no-code tool, but one that’s deeply integrated into the Kraken ecosystem. Flow empowers everyone, whether they’re developers or non-developers, to design, build, and automate business processes through a user-friendly drag-and-drop interface.

Designed as an open ecosystem, Flow seamlessly integrates Kraken’s platform services with external systems, unlocking new possibilities for process automation across a variety of tools and platforms. As we continue to develop this powerful tool, safeguarding security and ensuring proper guardrails are a top priority. Collaboration is also key - Flow’s success depends on constant engagement with other Kraken teams to ensure it’s integrated where it brings the most value.

If you’re passionate about building innovative products that shape the future of energy and empowering users with powerful tools, we want you on our team.

Our team

While Kraken Technologies is written and maintained by a 800+ people strong, multi-discipline engineering team, you’ll be part of a new, early stage product division within: KrakenFlow.

KrakenFlow is a young team, <40 people in size, and responsible for the development of an end-to-end business process management platform. The new web-based tool allows internal teams and clients to configure, execute, and track their business processes, with a drag-n-drop workflow builder at its core. This is a unique opportunity to marry early-stage challenges with the benefits of the highly successful scale-up that is Kraken.

We work agile and use tools like Notion, Asana, and Figma to specify & plan our work; Github, CircleCI and Terraform Enterprise as part of an immutable-infrastructure, continuous delivery pipeline; Sentry and CloudWatch to measure performance and monitor production. Some of our coding conventions are open-source. Kraken is a great place to learn, work with some talented engineers and level-up your skills.

About the Opportunity

Our technology team has grown extremely quickly. With this rapid growth, we are looking for a proactive Product Delivery Manager to join the Kraken Flow team and work with our internal users to help them with adoption of our product and also to address any roadblocks, work with several internal learning tools and work on a greenfield project to launch KrakenFlow to external clients.

Key Responsibilities

  • Collaborate closely with Client Delivery Leads and the wider Delivery team to help them with our product adoption
  • Drive a greenfield product adoption internally, but also externally with our utility clients
  • Manage the user engagement program of KrakenFlow, community building and working closely with product marketing
  • Liaise with our clients, engineering and others to identify how best to manage product adoption. You’ll spot problems, take ownership and see them through to resolution. 
  • Participate in strengthening the overall product group in close collaboration with your globally distributed team of fellow PMs.
  • Work with stakeholders to align product goals with business objectives and customer needs.
  • You’ll work in an international team with people from timezones between the US and New Zealand. Collaboration with other team members in other timezones will be frequent. You will have occasional out of hour calls with teams, and you should be familiar and comfortable working asynchronously.

    • What We're Looking For:

  • Prior experience in product management is required (a minimum of 3 y.e.)
  • Excellent stakeholder management skills with either internal or external stakeholders
  • Experience in-app onboarding journeys and in-app feedback is a plus
  • Experience in building workflow engines and automation tools or low-code tools is a plus
  • A background in software engineering is a plus
  • You understand the value in documentation for scalability and collaboration
  • Excellent written and verbal English communication skills, capable of interacting with individuals at varying levels of technical expertise.
  • A confident communicator, comfortable collaborating with international teams to achieve global objectives. 
  • A self-starter with a proactive approach, who sees problems and feels compelled to solve them, can self-learn, and engages with various people in the business to understand global operations.
  • Highly organised, methodical, and clear in ensuring projects progress smoothly from inception to completion. Demonstrated ability to manage products from conception through to launch.
  • Adaptability to thrive in a dynamic, ever-changing environment. Experience in a fast-paced start-up or scale-up setting is advantageous.
  • Willingness to roll up your sleeves and dive into tasks, from doing your own data analysis, mocking up prototypes, or exploring our logging system.
  • We’re looking for people with a variety of skills and experience to build our team, so if you fit some (and not all) of the criteria, please do apply. 

    • If this sounds like you then we'd love to hear from you. 

    Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

    Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

    Want to know more?

    These job openings might interest you!

    These companies are also recruiting for the position of “Product Management”.