Overview

Business Analyst

Who we are and what we create?

We’re Kingfisher, a team made up of over 82,000 passionate people who bring Kingfisher - and all our other brands: Castorama, B&Q, Screwfix, Brico Dépôt and Koçtaş - to life. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in.

At Kingfisher, our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working. Therefore, we offer colleagues a blend of working from home and our office, located in Kraków. Talk to us about how we can best support you!

At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles, even if you do not feel you meet 100% of the requirements.

In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self.

We also offer a competitive benefit package and plenty of opportunities to stretch and grow your career:

• Private medical healthcare at LUXMED (including dentalcare) for you and your family
• Medicover sports card (Fit&More package)
• Life insurance financed by the employer
• 30-minute lunch break included in the 8-hour working day
• Work in a highly professional and stimulating atmosphere
• Training & Buddy programme that will allow you to quickly adapt to your new role
• Wellbeing programme for employees
• Co-financing of monthly tickets for the public transport in Krakow
• Comfortable working environment in the office and the possibility of home office
• Language courses, accounting courses, access to LinkedIn Learning and the possibility of co-financing studies and certification
• Employee referral programme

What’s the job?

What you’ll be doing:

Purpose of the role

Working within the Business Intelligence Centre of Excellence, the role involves collaboration with business teams across our different European markets to understand and analyse their needs and define detailed dashboard requirements.

• Work with business teams to capture high level dashboard requirements: capture user stories, benefits, objectives and key results (OKRs)
• Coordinate the wireframing process with business users by identifying data fields, KPIs, analysis views, historical data needs and non-functional requirements
• Ongoing agile management of business requirements backlog and supporting prioritisation discussions with stakeholders
• Support product owners in running and occasionally leading the weekly calls with business leads from each of the Kingfisher operating companies (banners). Developing the agenda, managing notes and actions, presentation of topics for alignment discussions
• Documentation of common key performance indicators (KPIs) including securing alignment between banners
• Input to delivery planning within the Centre of Excellence and ensuring that timelines are regularly communicated to stakeholders via status updates, identifying/escalating risks and issues
• Coordination of user acceptance testing (UAT). Agreeing test approach and plan including securing end user commitment to support test activities. Reporting of test status
• Support adoption: intranet site, stakeholder comms, managing user feedback and follow on actions
• Work closely with BI developers to understand and assist with the creation of their solution design, ensuring they deliver a solution that meets the business requirements

What you’ll bring

What experience you’ll bring:

Minimum Requirements

• Proven experience (minimum 3 years) in a business analysis role or similar scope of responsibilities
• Strong Excel and PowerPoint skills
• Project management experience and knowledge of tools (Jira)
• Stakeholder management skills
• A result-orientated mindset with an eye for detail and a passion for reporting & data analytics
• Good written skills with the ability to produce clear, detailed and accurate documentation. Experience of creating process flows would be beneficial
• Experience of delivering in an agile framework
• Confident and concise communication skills
• Good communications skills in English (both spoken and written)

Desirable Requirements

• Previous experience of working in retail / FMCG environment would be beneficial
• Experience of working within a data orientated team
• Experience of working in a multi-national organisation with CoE / shared service organisation model
• French language communications skills in would be advantageous