ℹ️ Job Description
As a B2B Sales Operation Manager, you will play a strategic role in supporting the Sales team’s operational success. Working directly under the Head of Sales’ responsibility, you will focus on evolving, streamlining, monitoring, and reporting on sales strategy, performance, tools and processes.

This role is a high value-add business partner to the sales organization, enabling revenue growth and increasing sales productivity by providing effective methodologies, efficient processes, value-added information and sales tools. You will be working closely with the Product, Sales, Care, Marketing/Growth and Finance teams.

⚡Your missions :

• Manage and optimize the team’s CRM (Salesforce),
• Design and implement processes to increase sales productivity and efficiency,
• Train, onboard & mentor new team members on the CRM and processes for new team members,
• Partner with Marketing team to refine lead qualification process by synchronizing the CRM with other tools (marketing, VoIP, order form generation, etc) and by implementing an automatic B2B lead scoring,
• Monitor the pipeline and track KPIs to build accurate forecast and reports on sales performance, efficiency, and productivity,
• Participate in sales strategy and define the sales organization to maximize results,
• Ensure collaboration and communication with Product, Finance, Marketing and Care teams.

💼 Preferred experience for a Sales Operations Manager:

• 3+ years of experience in sales operations in a B2B SaaS company with demonstrated project experience of leveraging data for business impact.

✨ Skills:

• Strong understanding of CRM processes and tools; Salesforce certification/experience preferred,
• Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact,
• You are analytical, rigorous, creative, proactive, organized, detail/number/accuracy oriented.
• Strong cross-function collaborator; ability to communicate effectively with Product, Sales, Marketing, Care and Finance,
• Have excellent communication and writing skills,
• You are fluent English and have worked in an English-speaking environment,
• You are able to work in a fast-paced environment and make change happen in motivating and team-spirit ways;

🚀 Your Advantages:

• 😍 Working for a fast-growing global legal tech offering a disruptive product that is revolutionizing the way lawyers around the world interconnect and conduct legal research,
• 🤓 We guarantee a steep learning curve,
• 💻 Hybrid working organization, mix between remote and on-site,
• 💰 We offer a competitive salary & good stock option (BSPCE),
• 🍴 Restaurant tickets (Swile card),
• 🩺 A great complementary private health insurance (Alan paid 100% for the employee and their children by the company),
• 🚆 50% of public transportation is reimbursed,
• 🌍 Travel (work abroad) policy: 8 weeks per year, you can live and work from where you want across the globe,
• 🍼 Paid parental leave (under specific conditions),
• ✈️ Relocation support (to France)
• 🏖 5 weeks of vacation.

Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.