Context
As part of our strong growth, we are opening one position for Software Support Specialist within the Support Team. You will be in charge of the Level 1 support functional requests from all our clients, issues escalation, follow-up and documentation.
Missions
How we work
Driven by the Agile Scrum method, we are organized in squads of 6-8 people featuring a Product Owner, a Lead Developer (acting as Scrum Master), Frontend & Backend Developers and QA Engineers. Our DevOps Engineers and UI/UX Designers are dedicated to all squads.
Our full technical stack
https://www.welcometothejungle.com/companies/innso/tech
What we offer
💰 Attractive salary package, including profit-sharing schemes.
📌 Central location of our Paris office - 50 boulevard Haussmann, close to Opéra (RER A - Auber).
💻 Flexible work from home policy, with a minimum of 3 days per month to be spent at the office.
🥗 Meal tickets of 9€ each, with an employer’s contribution of 5,40€.
🌴 12 days of RTT per year (additional rest days) on top of the regular 25 paid leave.
🚌 50% of public transportation fees reimbursed by the company.
🚲 Mileage allowance for bicycles.
👪 Competitive health insurance plan with the option to register partner and children at no extra cost.
⚽ Benefits for social & cultural activities (up to 745 €/year for a single person without children with 1 year of seniority): Vouchers for Christmas gifts, holidays, culture and sports. Access to an online platform for discount shopping.
Required
The position can be based anywhere in France and Portugal.
No regular travels expected, but some annual gatherings in Europe.
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