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QA Engineer (Product team)

Permanent contract
Warsaw
Salary: Not specified
A few days at home
Experience: > 5 years
Education: Master's Degree

Innso
Innso

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The position

Job description

Context

To help our clients in their team communication efforts, innso can count on OneTEAM, the next generation, cloud-based service delivery and workforce management platform provided by Foundever™. OneTEAM enables every customer care agent and team lead to train, work and communicate within the same system, as well as use the same processes to provide customers with live chat and phone support. In order to build reliable, highly scalable and secure BPO software products to meet customers’ needs, we are looking for a QA Engineer. Along with the other members of the squad, the QA Engineer will validate the development of new features and contribute to the improvement of our products.

Missions

  • Integrated into an agile development team, you validate the development of new features and contribute to the improvement of our products.

  • In collaboration with the Product Owner and a QA engineer, you participate in the development of test plans: definition of acceptance criteria, writing of test scenarios (functional, non-regression, performance etc.).

  • You run the tests, communicate the problems to the team and follow the corrections.

  • You collaborate with testers from other teams to share practices and ensure the cross-functional quality of the platform.

  • You regularly communicate on the state of health of the product and the results of testing campaigns, you set up and monitor key indicators.

  • You identify quality problems and risks and collaborate with the “Delivery” team to get into the resolution of customer problems: identification, coordination and communication.

  • You participate in the implementation of automatic tests and their execution.

How we work

Driven by the Agile Scrum method, we are organized in squads of 6-8 people featuring a Product Owner, a Lead Developer, Frontend & Backend Developers and QA Engineers. Our DevOps Engineers and UI/UX Designers are shared between all squads.

Main technologies used for this role

Java/Selenium – JavaScript/Playwright – Jira/Xray – Confluence – Gitlab.

Our full technical stack

https://www.welcometothejungle.com/companies/innso/tech


Preferred experience

Required

  • Minimum 5 years experience in software Quality Assurance - if possible in an agile environment.

  • Graduated from a Bachelor or Master’s Degree in IT.

  • Knowledge of automation testing tools (Selenium and/or Playwright).

  • Good level of written and spoken English (international team).

  • Good spirit of teamworking, but also a strong autonomy in carrying out your work: curiosity, proactivity, communication, organization and thoroughness.

  • Strong sense of quality and user experience oriented.

  • Real taste for challenge and the will to participate in the success of a business in transformation.

Nice to have

  • Experience with Windows desktop applications (based on Electron).

  • Knowledge about Jira Xray API.


Recruitment process

  1. Meet our recruitment specialist to ensure alignment between our job offer and your professional project, expectations, mobility, availability, etc. (30 min)

  2. Meet our team (Product Owner & QA engineer + 1 or 2 people from our squads) to focus on the job skills and see how you could work together. (45 min)

  3. Go through a technical exercise to assess your skills and problem solving mindset. (60 min)

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