Mission & Responsibilities

• Have leadership in daily client relationship management as well as in the knowledge of the client 
• Support the development of revenues generated by your client portfolio 
• Lead coordination across Havas Group and communication of the yearly target objectives  
• Contribute to the Mx conception (omnichannel) and consistency in liaise with all resources involved in client satisfaction (Strategy, Mx Development, Media Creative & Audience Architecture teams…) to build the Media Experience services as well as client presentations 
• Contribute to the Mx briefs alongside the Intelligence team 
• Coordinate and manage the integrated teams working end-to-end for the clients (Intelligence, Mx Development, Channel specialists, Mx Measurement to provide to client efficient and valuable Mx recommendations and operations 
• Lead the meetings with clients and be responsible of the clients’ reports minutes and action plan 
• Follow up the clients’ cases in conjunction with Media Creative and/or Strategy lead 
• Supervise the clients’ media reports and ensure its consistency and alignment with initial objectives, in close liaise with Mx Measurement and Audience Architect 
• Participate in pitches 
• Participate in all campaigns reviews & insights 
• Ensure the reconciliation of campaigns with initial brief 
• Provide to the Managing Partner necessary information of her/his client portfolio for financial monthly update and P&L report 
• Report to Global teams on international clients activities 
• Manage a matrix team servicing your client portfolio 

Previous experience & Industry background 

• 8+ years’ experience in client servicing or media strategy
• Media Industry, Data Industry, Tech Industry 

Qualifications & Languages 

• Master’s Degree in Business, Marketing, Advertising
• Languages: English (Advanced)  

Soft skills & Competencies  

• Focusing on performance 
• Building collaborative relationships 
• Being flexible, adaptable, authentic & open 
• Marketing strategy 
• Mx strategy expert 
• Data process and management, Analytical 
• Tech Savvy 
• Programmatic advance 

Technical skills  

• Business intelligence software (i.e. Tableau, Datorama, Power BI) 
• Planning tools (i.e. Polaris Suite) 
• Financial reporting software (ex: Magnitude, Talentia, Opera, Viareport) 
• Media reporting software