What we are looking for: 

• You’re in charge of a portfolio of third-party P&T partners or prospects.
• You’re in charge of convincing partners/prospects about APIs benefits. 
• You’re focused on building loyalty to ensure long-term partnerships with third-parties. 
• You present the products, drive meeting, share documentation, explain details… to ensure the adoption and implementation of relevant APIs.
• You are the key contact of the head of third-party partners for addressing issues about common customers.
• You help the sales team with upsells and renewal as a key P&T connoisseur of the prop-tech and network effects.
• You have an outside-in approach to help product teams understand the customer problem and help them build what is right for the market and the customer. You work closely with the P&T and Product Marketing in charge of API development or tooling development.
• You are in charge of managing services and partners on the developer portal and its back office, your daily tools in an industrial way.
• Work within a cross-functional technical team of product managers and different engineering teams to execute on that product vision by building new experiences for our users and capabilities for the business.
• Ensure that users' experiences with Platform Connect are consistently high-bar and ensure simple, fast and tailored outcomes for users.
• Use rapid experimentation to find new experience improvement opportunities to enhance our proposition.
• Collaborate closely with other Platform Services and CRM teams to leverage technology to improve operational processes through automation and create stronger decision-making capabilities.
• Collaborate closely with Data Science and Performance to improve the quality of measurement, drive structured performance management through clear reporting and make data-informed trade-offs to maximise the impact of spend and execution.

Who you are:

• You are passionate about product API and new technologies.
• You love to help others to solve issues and to improve their journey.
• You are comfortable in a distributed and cross-functional environment.
• You have good listening, synthesis and organisational skills.
• You have an excellent level of oral and written communication skills.
• Excellent level in French and English.
• Ideally you have a successful experience in Product, or in Service Management or in Customer Service.
• Preferably have proven experience in the areas of project management.