Salesforce Operations Manager (f/m/d) 🚀

Permanent contract
تونس
Salary: Not specified
A few days at home
Apply

Free2move
Free2move

Interested in this job?

Apply
Questions and answers about the job

The position

Job description

Created in 2016, Free2move 🚀 simplifies mobility-related uses by offering a wide range of services to satisfy everyone's 🚘 travel needs.

With Free2move, you can rent a city car for shopping or for your stay in Italy 🏖️ or book a car park during your weekend in Paris... all in one click, on our web/mobile platform! 📲

Born from the merger of the Stellantis Group 🚗 and the start-up TravelCar, Free2move, thanks to its agility and its spirit of conquest has managed to establish itself in just few years 🚀 as a reference player to revolutionize the mobility of all travellers.

Having become the #1 reflex for more than 6 million users 👑, Free2move operates in more than 170 countries across 5 continents 🌎 and is available in 30 languages and 26 currencies. 5000 partners trust us and several hundred thousand vehicles are available!

If you want to join a team of +750🏆 experts and bold international projects, then you're in the right place! 🎯

You will evolve in an ultra-dynamic, innovative, agile, internationally-focused structure and integrate our talented ❤️teams♥️, full of ideas and motivation and with multidisciplinary skills, at the crossroads of the digital eco-system and the fast-changing automotive sector.

We are looking for a highly motivated and experienced Salesforce Operation Manager to join our growing team in Tunis.

The ideal candidate will have a strong product management mindset, deep technical expertise in Salesforce architecture and proven experience in delivering Salesforce solutions across multiple clouds (Sales, Marketing, and Service).

Your next missions :

  • Define and manage the product roadmap for Salesforce solutions aligned with business goals and user needs.
  • Gather and analyze requirements from various stakeholders, including sales, marketing, customer service and IT.
  • Prioritize features and enhancements based on business value and technical feasibility.
  • Work closely with development teams to ensure timely and successful delivery of projects.
  • Monitor product adoption and gather feedback to drive continuous improvement.
  • Conduct market research and stay abreast of industry trends to identify new opportunities for Salesforce innovation.
  • Design and implement scalable and efficient Salesforce solutions that meet business requirements and comply with best practices.
  • Define data models, integration points and security protocols.
  • Troubleshoot and resolve complex technical issues.
  • Provide technical guidance and mentorship to development and support teams.
  • Conduct code reviews and ensure quality standards are met.
  • Maintain documentation of system architecture and configurations.
  • Lead and manage a team of Salesforce developers and administrators.
  • Foster a collaborative and results-oriented team environment.
  • Communicate effectively with stakeholders at all levels, including technical and non-technical audiences.
  • Build strong relationships with internal and external partners.

    Qualifications:

    • Bachelor's degree or higher in computer science, engineering or a related field.
    • Minimum of 7+ years of experience in Salesforce, including experience as an Operations Manager and Architect.
    • Proven track record of successfully delivering Salesforce solutions across multiple clouds (Sales, Marketing and Service).
    • Deep understanding of Salesforce architecture, including data modeling, integration and security.
    • Excellent communication, leadership and problem-solving skills.
    • Salesforce certifications, such as Salesforce Certified Technical Architect (CTA), Salesforce Certified Application Architect or Salesforce Certified System Architect, are highly desirable.

    What we offer:
    Working at Free2move means becoming part of a tribe in which the culture of performance rhymes with a good atmosphere. It is also:

    • A start-up spirit supported by a large Group 🥇
    • The opportunity to revolutionize the uses of mobility with us! 🚘
    • A neat integration to start well 🎁
    • Lots of possibilities for development 📈
    • Collaboration with multidisciplinary and international teams 💪🏼
    • International projects to perfect your background! 🌍
    • An attractive salary 💸
    • No-meetings days to boost your efficiency!

    ...This list is not exhaustive...

    Job type:
    - Permanent contract within Tunis office.
    - To be filled asap 

    👀*Psst...! On vous file une combine :) Postulez, de préférence, en anglais 🇺🇲

    Want to know more?

    These job openings might interest you!

    These companies are also recruiting for the position of “Management Consulting”.

    Apply