Product Analyst - B2B (m/f/d)
FREENOW (formerly Kapten)

FREENOW (formerly Kapten)

Product Analyst - B2B (m/f/d)

  • Permanent contract 
  • Berlin
  • > 2 years

The company

FREENOW (formerly Kapten)

FREENOW (formerly Kapten)

  • Mobile Apps, Mobility
  • From 250 to 2000 employees

The job

Product Analyst - B2B (m/f/d)

  • Permanent contract 
  • Berlin
  • > 2 years

Who are they?

The French app Kapten joined FREENOW in September 2020.

FREENOW is a multimodal mobility platform offering private hire vehicle (PHV), cab and micro-mobility services (bikes, scooters). It is available in more than 100 cities in Europe (London, Paris, Berlin, Lisbon, Barcelona, Milan, Vienna, Dublin…).

Every day, it connects 50 million passengers with 930,000 partner drivers.

The application offers a tailor-made, reliable and safe mobility experience to its users for their business and personal travels thanks to its various features and services available (choice of vehicle range, loyalty program, choice of favorite driver…).

In France, FREENOW offers a PHV, scooter and electric scooter service in Paris, Lyon and Nice. The application has 3 million users, 30,000 partner drivers and 3,500 corporate clients.

FREENOW (formerly Kapten)
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Job description

We are looking for a product analyst to join our growing B2B Analytics team at FREE NOW. You will work closely with the B2B product squad and have the great chance to expand your expertise into the other B2B domains (sales and marketing).

Location: You can join us either in one of our offices in Hamburg, Berlin, Barcelona, Lisbon, London or Paris.

Your responsibilities:

  • Model and evaluate B2B user behaviour to identify the potential value of planned projects and track if it remains in line with the Business planning
  • Engage strongly with diverse stakeholders in the B2B community to develop a deep understanding of their challenges & opportunities and gather requirements for analysis tasks
  • Supporting the data driven product development through analysis of transactional, in-app, and external data
  • Develop and evaluate A/B test experiments or other analyses to measure and report the performance of released features
  • Playing an important role in generating new product feature ideas by providing expertise and support to stakeholders
  • Challenging your stakeholders by using your data insights to generate new business opportunities
  • Managing and prioritising your projects to respond to the stakeholders’ needs in time
  • Work closely with product managers, product devs and data engineers to develop data tracking that is aligned with the business logic
  • Transforming data into easily digestible dashboards that will serve as a feature monitoring tool for diverse stakeholders
  • Communicate the results and recommendations with the right level of detail to different audiences including senior management and prioritisation committees

Your profile:

You are a detail-oriented and self-motivated problem solver, who thrives in a fast-paced, highly dynamic environment, combining technical, product and business.

Further key aspects of your profile are:

  • At least 2 years of working experience as a Data Analyst (product analytics experience is a plus)
  • Excellent data interpretation skills to enable stakeholders to make data driven decisions
  • Strong analytical skills, lateral thinking and experience in solving highly challenging problems
  • Very good knowledge of SQL and databases and good knowledge of statistical programming tools (e.g. R, python)
  • Experience in working with Data Visualisation tools (e.g. Tableau, Qlikview)
  • Experience with UI tracking tools such as Mixpanel
  • Being familiar with agile workflow (e.g. Jira, Asana)
  • Willing to work proactively in a cross functional team structure
  • Degree in Mathematics, Statistics, Economics, Operations Research, Engineering or other fields with mathematical-statistical background is a plus
  • Experience in working with predictive models is a plus
  • Fluent in business English

Diversity and inclusion:

At FREE NOW, we commit to being an equal opportunity employer. We consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We celebrate diversity and have a clear vision: to be the place where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are following our purpose of making mobility available for everyone.

Move like you

At FREE NOW we have colleagues from over 70 nations! We value open communication and welcome everyone as they are. We are all one team and follow the same goals – that’s why we share our insights and results to get on track together every month.

Your wellness and work-life balance matters to us. We offer trust-based and flexible working hours as well as the option to work from home. In the office, you can enjoy our free drinks and daily fresh fruit. Do you like to be active? Take part in our subsidised gym membership. Bigger plans? Take a sabbatical leave and get out there!

Let’s grow together! We believe in a transparent career growth plan, quarterly development sessions with your team lead as well as regular 1:1s to help you thrive! For your own ideas, you’re welcome to set up initiatives and projects.

Need a lift? We offer Udemy e-learning platform, subsidised language classes, internal peer-to-peer trainings and more to support your learning & development opportunities.

More Benefits?👏 Monthly mobility budget for FREE NOW rides, quarterly team events, company-wide onboarding days at our HQ in Hamburg, relocation assistance for internationals, birthday-off, kudos and many more!


FREE NOW is Europe’s leading multi-mobility platform backed by BMW Group and Daimler AG. Next to ride hailing, FREE NOW also offers micro-mobility services such as e-scooters, e-bikes, e-vespas as well as car sharing. It consists of the services FREE NOW (10 European markets) and Βeat (5 Latin American and 1 European market). Summed up, those services currently attract 50 million users in 16 markets and more than 150 cities. FREE NOW is therefore the biggest multi-service mobility provider in Europe and the fastest-growing ride-hailer in Latin America. FREE NOW works with various third party providers to offer their customers an even wider range of options to get from A to B. In total, around 1,900 employees in around 35 offices work for the services of FREE NOW, which is led by CEO Thomas Zimmermann.

FREENOW (formerly Kapten)

FREENOW (formerly Kapten)

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