You will be in charge of direct sales with Evaneos customers. You will be the person who receives inquiries through Evaneos platform and main contact for travelers. As the contract will be with the local agency, the job could contain any or more of the following duties:

• Understand travelers’ expectations
• Main contact for clients to determine travel needs, budgets and preferences: tailor-made itineraries
• Match travelers’ requirements with the transportation, accommodations, insurance, tours and activities.
• Advises clients regarding destinations, cultures, customs, weather and activities
• Responsible for billing with the travelers
• Handles travel issues, conflicts, complaints, cancellations and refunds
• Builds and maintains relationships with travel and tour operators
• Booking management: reservation with hotels and other services
• Quality monitoring during the trip

Salary : 25,000 MXN + Bonus
Duration & contrat type : CDI
Precise location : Mexico city
Starting dates: ASAP

Language(s) required : French (native) and spanish (fluent)

Qualities :

• Passionate about the tourism industry
• Experience in a travel agency or DMC
• Commercial at heart
• Very good written and oral communication skills
• Enthusiastic, proactive and involved
• Knowledge of Mexico (must have traveled there at least once)

1. Application with CV and motivation letter
2. HR interview with Evaneos Recruitment Services
3. Call with concerned local agency