We are seeking an experienced and motivated German-speaking travel consultant to join our team in Arusha. You will be in charge of direct sales with Evaneos customers. You will be the person who receives inquiries through the Evaneos platform and the main contact for DACH travelers. As the contract will be with the local agency, the job could contain any or more of the following duties:

• Understand travelers expectations
• Main contact for clients to determine travel needs, budgets, and preferences: tailor-made itineraries
• Match travelers’ requirements with transportation, accommodations, insurance, tours, and activities.
• Advises clients regarding destinations, cultures, customs, weather, and activities
• Responsible for billing the travelers
• Handles travel issues, conflicts, complaints, cancellations, and refunds
• Builds and maintains relationships with travel and tour operators
• Booking management: reservation with hotels and other services
• Quality monitoring during the trip

Additional information

Contract for one year as a part time (half day work) because it depends on the amount of work to do
Precise location: Arusha, Tanzania
Availability: As soon as possible
Salary: negotiable
Other advantages: Visa / working / residence permit will be organized by Africa Safari Experts
Working time per day and week: preferably half day – 20 - 30 hours per week (depending on agreement)
Training is provided by the manager about the destination and another training is provided by Evaneos about the software used

Languages required:

• German: native or bilingual
• English : to be able to speak with your colleagues and the local providers we are working with

Ideal profile:

• A previous experience in tourism is required
• A previous experience in sales would be an advantage
• Knowledge about the destination is required
• Organised and client-oriented
• Strong sales focus
• Think out of the box
• Problem-solving
• Flexibility and adaptability
• Time management

1. Application with CV and motivation letter
2. Video interview through Willo platform
3. HR interview with Evaneos Recruitment Services if needed
4. Call with the concerned local agency manager