**We are on the lookout for our future Community Manager who will foster engagement across our brand’s thriving digital community.

In close collaboration with our Communications & Social Manager and within the Activations & Social Team, you will be the ambassador of the Evaneos community. Your challenge will be to grow our community while maintaining engagement and an editorial guideline that is in line with our values and anchored in our key topics.

In order to achieve this, you will have a number of different responsibilities:

1/ Primary Responsibility: Lead Community Management
You will encourage user engagement across our channels around topics that are important to us (namely travel inspiration and how to travel better) taking note of the most frequently asked questions to better adapt our content #engagement
You will be responsible for interacting with our community, responding to everyone with empathy, rigor and positivity #inbound
You will coordinate responses to customer requests or complaints in direct contact with our customer service department #customercare
You will interact with other accounts in the comments section in order to gain visibility and seize #outbound opportunities

2/ Adaptation of Content
In accordance with our guidelines and templates, you will be responsible for developing and adapting the content on our social media platforms (Instagram, Facebook, LinkedIn, Pinterest) using inspiring visuals, creativity, storytelling, and attention-grabbing texts
You will be the driving force behind the brand’s key commercial activities by adapting and optimizing our templates so that they are creative and inspiring
You will coordinate activations with influencers and content creators on our social media channels

3/ Identifying Partnership Opportunities and Influencer Assistance
You will independently manage the sending of micro and macro influence packages to a list of targeted contacts (in conjunction with our Influence Manager)
You will detect possible brand partnerships and identify key influencers to boost our awareness and grow our community
You will initiate dialogue with key contacts to create strong relationships that may lead to collaborations

4/ Analysis, Reporting & Monitoring
You will set up a process to report and monitor key indicators and analyze the performance of different content formats
You will undertake a weekly analysis of content formats and initiatives carried out by inspiring accounts

** We are preferably looking for a two years apprentice, available ASAP or September at the latest

• You have previous experience in Community Management/Social Media

• You have a strong interest in travel and/or sustainable development

• You are full of energy and enthusiasm, and you embody the values of the brand

• You are familiar with the norms of the digital sphere and more specifically those of social media

• You have an eye for detail without losing sight of the bigger picture

• You have a perfect command of the French language and enjoy writing impactful texts

• You are data-oriented and understand the need for creative efficiency, and analyzing your activity is one of your priorities

• You have a strong command of, or have a strong desire to learn to use, Canva, Iconosquare, Facebook Business Manager, Messenger

1/ HR interview with Jeanne your future HRBP

2/ Interview with your future Team Leader Noémie + Florian

3/ Team fit to meet all the people you’re gonna work with !