Knowledge Manager


Knowledge Manager

  • Permanent contract 
  • Warsaw

The company



  • Environment / Sustainable Development, SaaS / Cloud Services, SocialTech / GreenTech
  • From 250 to 2000 employees

The job

Knowledge Manager

  • Permanent contract 
  • Warsaw

Who are they?

EcoVadis is the leading provider of business sustainability ratings. Their solutions are backed by an international team of experts and powerful technology. They analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

EcoVadis is driven by a diverse team of over 1000 talented professionals representing more than 60 nationalities. The team is based around the globe, including offices in Paris, Barcelona, London, Dusseldorf, Warsaw, Mauritius, New York, Tunis, Hong Kong, Toronto and Tokyo. They hire remotely as well.

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Job description

The Knowledge Manager will join a cross-department team responsible for establishing knowledge sharing governance, strategy and leading content creation.


Ensure everyone in the organization has access to the knowledge they need. 

Build and own the company knowledge management ecosystem, strategy and governance to accompany the scalable transformation of EcoVadis, through process, tooling, innovation and change strategies.


  • Co-develop the framework, strategy and governance for our knowledge ecosystem and maintain high-quality, up-to-date, and searchable content for audiences of varying skill levels and needs.

  • Articulate a clear and compelling vision of change, through a strong business case, encouraging innovative solutions and including operational, technological and financial analysis as well as resource implications. 

  • Build a robust roadmap for implementing knowledge management based on industry best practices, leveraging tooling and process advancements.

  • Work with stakeholders across the organization, (departments, trainers and subject matter experts) to develop, audit and maintain high-quality content.

  • Promote a culture of knowledge sharing, continuous learning and quality that values agility and collaboration.

  • Deliver measurable operational efficiency gains and enhance organizational effectiveness to accelerate scalable and profitable growth.

  • Establish clear guidelines for what information is captured, and by whom, how it is shared, how it integrates with the rest of the tech stack, and how to keep it from growing stale.

  • Lead, coach and develop a team of authors from each department.

  • Evaluate, revise and continuously improve the knowledge sharing framework workflow and procedures as the organization scales.

Additional Information

Location: Warsaw/Remote from Poland

Everyone at EcoVadis contributes to a culture of trust, respect and empowerment. Our growing team in Poland is full of talented professionals from various fields who all share a desire to change the world.

We offer competitive salaries and support personal growth from day one with extensive onboarding, mentoring and a brand new e-learning platform bursting with courses and modules so you can learn new skills and fine-tune old ones.

Our team enjoys the benefits of flexible working. Some of us work from home and some prefer to work from our easily accessible (metro, tram, bus, bike, suburban train) office hub in the heart of Warsaw. We have regular onsite and online team breakfasts. Our CSR team coordinates events where we can give back to local communities and ecosystems. At the office you can chill in break areas, enjoy a panorama of Warsaw or visit our lovely terrace.

EcoVadis will support you with all the necessary office equipment, holidays in line with Polish labor law, optional (fully covered or co-financed) health care and life insurance, Multisport card, French or Polish classes as well as a lunch card. Everyone at EcoVadis can also use a community service day when volunteering.

Please, share with us your English CV and we can guarantee a response to every application. A new job with purpose awaits you!

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions and neurodiverse candidates. If you need any adjustments, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity and inclusion and does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique.

Preferred experience

  • 4-6+ years of experience in similar roles where operational excellence and knowledge sharing were key. 

  • Great analytical and problem-solving skills, and the ability to mediate discussions between stakeholders.

  • Strategic thinker with a proven track record of creating strong business impact in fast-paced environments. 

  • Skilled at building knowledge management programs in the technology industry or within large, global organizations.

  • Proactive, self-motivated team player, with the capacity to keep several complex initiatives moving forward.

  • Excellent written and verbal communication skills - clear and transparent communication is a key part of this role.

  • Fluent in English (written and spoken).

  • Nice to have: project & change management certifications (eg. Scrum/PMI).

If you’re a passionate educator, a resilient influencer, a strategist and a good communicator join our adventure! 

The right candidate should also be eager to …




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