Job Description

Dynatrace is looking for a Marketing Operations Specialist to join our global Marketing Analytics & Operations team. 

We are looking for someone passionate about all aspects of Marketing Automation to help us maintain, improve and expand our extensive Marketo instance with all its programs, campaigns and integrations. The right candidate will be someone who thrives on juggling lots of tasks, can prioritize their own time, can work within tight deadlines and is detail oriented. They should have experience using Marketo for email programs, nurture programs, event programs, landing page development, form creation, 3rd party integrations and segmentation techniques. 

• Handle global ticket requests around campaign creation and execution, landing page and form creation, campaign performance reports, new field creation, within SLAs 
• Execute on automation project requests including hosting kick-off calls, pulling together project requirements and a project plan, along with executing the project deliverables 
• Maintain and Optimize scalable processes within Marketo that ensure best practices are being utilized for lead generation, campaign execution, audience segmentation, email compliance, and campaign reporting  
• Proactively look for opportunities to drive incremental value and anticipate future business needs to continuously improve efficiency and throughput 
• Understand and adhere to email compliance policies as they relate to the various countries 
• Continuously find ways to improve the accuracy and hygiene of our data 
• Proactively identify opportunities to optimize our team’s performance and productivity  

Qualifications

Required Qualifications: 

• Experience with a Marketing Automation platform, preferably Marketo  
• Experience of building programs and campaigns in the marketing automation platform including localized content 
• Experience building and working with a lead lifecycle including multiple lifecycles simultaneously 
• Experience with campaign performance and email metrics reporting  
• Knowledge of basic HTML, CSS, JavaScript 
• Ability to work on multiple projects at the same time in a fast-paced environment while meeting deadlines 
• Good communication skills including communicating with a variety of stakeholders and colleagues 
• Strong data hygiene skills 
• Strong attention to detail 

Preferred Qualifications: 

• Marketo certifications and/or admin experience 
• Experience working with Salesforce.com and the Salesforce-Marketo integration 
• Experience working with project collaboration platforms, preferably Asana  
• Experience working with global teams, across multiple time zones 
• Experience working for a B2B SaaS software company

Additional Information

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.  
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. 
• Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work.  
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.   
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.  
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.   
• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all  
• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.  

Discover more perks & benefits

Growth opportunities - find out how Dynatrace supports your career development and personal growth journey: https://careers.dynatrace.com/grow-with-us/career-development/

Flexible working - our flexible and trusting work environment fits your current life situation: https://careers.dynatrace.com/ways-of-work/

Relocation Support - discover how we can support you if you wish to join us at one of our global locations: https://careers.dynatrace.com/relocation/

Company Description

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.