Job Description

The Director of Business System Analysis is a critical member of the Business Systems senior leadership team who is accountable for defining the vision for the business systems analysis function and executing on it. This person will be motivated by helping solve business problems and is never done.

The Director, BSA will manage the transformation of the Business Systems Analyst function by attracting and developing a team that will maintain the highest level of internal customer engagement to make systems/processes more efficient, reduce manual work, and enable data driven decisions. We are looking for someone that is a self-starter with the right mix of strategic and operational experience that can roll up their sleeves and hit the ground running. Ideally, this candidate will have prior experience in a global technology company providing business analyst leadership in teams supporting leading edge enterprise software.

• Define and build Business Systems Analysis function within Dynatrace’s Business Systems team

•  Establish team’s operating and engagement model, including processes and procedures

• Coach, mentor, hire a team of Business Systems analysts

• Lead by driving company culture that is dedicated to our Customer First focus

• Establish Team goals and define Metrics for Continuous Improvement

• Develop partnerships with key business stakeholders, providing thought leadership and facilitating strategic thinking

• Lead the effort underway to mature Agile scrum within Business System Delivery teams

• Drive visibility and communication across teams and stakeholders

• Stay current on trends in Business Systems Analysis, Agile, DevSecOps and bring perspectives into team

• Be innovative, think Automation first and lean processes at every opportunity

• Develop capacity management to support current and future demand

Qualifications

• Extensive experience transforming Business Systems Analysis function within Corporate IT environment

• Expert knowledge of Agile/Scrum methodology; proven experience with helping team to adopt the agile way of working

• Proven ability and experience attracting, mentoring and developing high performing team members

• Proven experience delivering Customer value using Automation in a high growth company

• Experience working with Business Systems applications including, Salesforce Sales & Revenue Cloud, NetSuite, SAP SuccessFactors, Boomi, Snowflake, JIRA

• Working knowledge of IT controls, including SOX, GDPR< HIPPA

• Experience leading initiatives focused on agility, quality and customer satisfaction.

• Team player, you are passionate in team collaboration and can work across multiple Dynatrace organizations to deliver outstanding customer service

   

Additional Information

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.   

• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.   

• Working models that offer you the flexibility you need, ranging from remote options to hybrid ones combining home and in-office work.   

• A team that thinks outside the box welcomes unconventional ideas, and pushes boundaries.    

• An environment that fosters innovation, enables creative collaboration, and allows you to grow.   

• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.    

• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all   

• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.     

We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is €120,000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience. 

Discover more perks & benefits

Growth opportunities - find out how Dynatrace supports your career development and personal growth journey: https://careers.dynatrace.com/grow-with-us/career-development/

Flexible working - our flexible and trusting work environment fits your current life situation: https://careers.dynatrace.com/ways-of-work/

Relocation Support - discover how we can support you if you wish to join us at one of our global locations: https://careers.dynatrace.com/relocation/

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.