🚀 Join the Future of DNA Synthesis — Sales Operations Associate (Remote, US) 
 
Company: DNA Script | Industry: Biotechnology | Location: Remote (USA) 

We are seeking a Sales Operations Associate to join our growing commercial team. This is an opportunity to join a cutting-edge biotech startup and play a crucial role in expanding our customer base across North America. 

💼 Your Role 

As a Sales Operations Associate, you’ll be the first point of contact for prospective customers — understanding their needs, introducing them to SYNTAX, and setting the stage for successful partnerships. You’ll work hand-in-hand with field sales to drive growth and revenue. 

🎯 What You’ll Do 

Sales Enablement & Support

• Coordinate and organize commercial training sessions and onboarding content for the sales team.
• Create and manage customer accounts in our systems, ensuring a smooth onboarding experience.
• Maintain accurate customer, lead, and opportunity data in HubSpot, supporting sales activity and target tracking.
• Assist in outbound campaign coordination and lead qualification for designated territories.

Sales Operations

• Provide end-to-end administrative support for the sales process: quote generation, order tracking, and pipeline management.
• Ensure high-quality CRM data hygiene to support reliable forecasting and reporting.
• Work cross-functionally with Finance, Legal, and Fulfillment to process contracts, onboard clients, and align on revenue recognition timelines.
• Use NetSuite and other internal systems to support order booking, invoicing, and reporting processes.
• Prepare and maintain dashboards, performance reports, and KPIs for sales leadership.

Tools & System Management

• Manage and optimize our SharePoint repository of training materials and commercial documentation.
• Help evaluate and implement new tools to enhance sales team productivity.
• Act as a key point of contact for HubSpot and NetSuite-related sales process improvements.

🧬Who You Are

• A graduate of a 4-year biology undergraduate program from an accredited institution
• Highly organized, detail-oriented, and proactive in problem-solving.
• Experienced with HubSpot, NetSuite, and collaborative tools like SharePoint and Google Workspace.
• Comfortable working autonomously in a fast-paced, remote-first environment.
• Strong communicator who thrives in cross-functional team settings.
• Prior experience in Sales Operations, Sales Administration, or Sales Enablement is strongly preferred.

💡 Bonus Points For 

• 3+ years of experience in life science sales or inside sales roles 
• Familiarity with HubSpot CRM, NetSuite ERP, and LinkedIn Sales Navigator
• Passion for biotech innovation and a startup mentality 

🌟 What We Offer 

• Fully remote role with flexible work environment 
• Competitive compensation with performance incentives 
• Top-tier benefits: 
• Health, Dental & Vision (95% employer-covered) 
• 401(k) with 4% match 
• Generous parental leave 
• Mental health support (Sesh), EAP, life/disability insurance 
• HSA, FSA & commuter benefits 
• Salary range between $75,000 - $95,000 + up to 20% bonus

🔗 Apply now and help the world write DNA on demand.