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Devialet
Devialet

Store Manager

Join our team as a Store Manager, where you will lead the retail team to achieve sales goals, train and motivate staff, implement merchandising plans, and maintain a professional store image. You will also contribute to sales and marketing initiatives, compile reports, maintain inventory control, and work closely with all departments. A minimum of 4-6 years of luxury retail experience and at least 2 years of retail sales management experience is required.

Suggested summary by Welcome to the Jungle

Job summary
Permanent contract
Singapore
No remote work
Salary: Not specified
Experience: > 4 years
Skills & expertise
Presentation skills
Leadership
Branding
Written and verbal communication
Supervisor
+2
Key missions

Lead the retail team to achieve sales goals and enhance team morale.

Train and motivate the retail team, conduct in-store training sessions, and ensure proper implementation of merchandising plans.

Collaborate with various departments to ensure adherence to corporate guidelines and procedures.

Devialet
Devialet

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Questions and answers about the job

The position

Job description

  • Be responsible for leading the retail team to achieve the assigned sales goals for the store and for each individual

  • Work closely with the Senior Manager and/or the APAC Trainer to train and motivate the retail team, enhance team morale, and maintain a positive and efficient environment

  • Ensure that store merchandising plans are correctly implemented and that the store image is maintained for the brand to be represented professionally

  • Assist in understanding and identifying the needs and requirements of existing and potential customers, and share the information with the supervisor in a timely manner

  • Contribute to the development of sales and marketing initiatives that will boost sales at the store

  • Participate actively in training sessions to acquire the latest knowledge (products and technologies), then conduct in-store training sessions with the retail team

  • Compile reports on traffic information, client demographics, commercial pitch efficiency, and processes for optimizing staff presence in the store

  • Maintain good inventory control and track sales performance at different points of sales

  • Work closely with all departments: Customer Support, HR, Finance, Operations, and Marketing to ensure corporate guidelines and procedures are adhered to within the team at the store

  • Accomplish other tasks or achieve other KPIs as assigned by the company

Preferred experience

  • A minimum of 4-6 years of work experience in luxury retail as sales, with a proven track record of delivering outstanding sales results

  • At least 2 years of experience in retail sales management, training experience is a plus

  • Highly proficient in English, Mandarin is a plus. Other spoken language proficiency is welcome

  • Leadership qualities with high ambitions

  • Autonomy, problem-solving abilities, and entrepreneurial drive are essential

  • Excellent written/verbal communication and interpersonal skills

  • Strong computer skills such as MS Office (Word, Excel, and PowerPoint) and open to learning new software platforms

  • Well-spoken, strong presentation and communication skills required

  • Training, Workforce Management experience is a plus

  • High energy to cope with a versatile and fast-paced environment

  • Ability to represent the brand

  • Interest or knowledge in Audio, luxury brands, and music would be an advantage

  • Availability and flexibility to work (roster-based) to meet the needs of the business

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