At Devialet, we don’t just sell speakers—we redefine the future of sound. With cutting-edge audio technology, elegant design, and French innovation at our core, every customer experience is a moment of acoustic revelation.

We’re looking for a passionate and driven Sales Associate to join our team at Harrods, one of London’s most prestigious retail destinations. If you’re eager to represent a brand where excellence, emotion, and expertise meet, this is your chance!

Missions:

• Provide an exceptional sales and advisory service to our customers, using your personal experience and know-how to develop sales and achieve Devialet’s ambitions

• Share your high level of expertise on our products with our customers after in-house training

• Build productive, trusting and long term relationships with clients and fellow team members

• Meet and exceed management set sales targets

• Be knowledgeable and aware of market trends and competitors

• Responsible for opening and/or closing the store

• Ensure qualitative monitoring and updating of customer information, according to the company tools (CRM), in order to retain actual customers and detect new high potential ones

• Management of stocks, deliveries and shipments to clients (UK and global). Keep track of all goods movement or sales and implement inventory on a weekly basis.

• Ability to ensure excellent quality of daily reporting to Head Office

• Educate or assist customers on set up and carry out occasional installations

• Experience in a customer-facing sales environment, ideally in a luxury retail environment

• Excellent understanding of sales principles and customer service practices

• Excellent communication skills and strong interpersonal skills

• Proactivity and ability to foresee and adapt to challenges and problem-solving skills

• IT skills 

• Mandarin and Arabic language are advantageous