The Team

This role sits within the Global Strategy and UK Commercial team, which reports to the Head of Global Strategy, Governance and UK Commercial. You will be responsible for driving the global strategy for Deliveroo Hop, working closely with the Head of Global Strategy, Governance and UK Commercial, driving strategic projects/programs and supporting the running of all governance for Deliveroo Hop to ensure the smooth running of the business unit. The work is a mix of strategic thinking, stakeholder management, project work and governance. The culture within the team is informal, fast-paced and entrepreneurial. Given the growth of the business and the senior stakeholder exposure, progression in the team can be fast.

The Role

In this role, you’ll report to the Head of Global Strategy, Governance, and UK Commercial and will be responsible for

• Working with the Head of Global Strategy, Governance, and UK Commercial and market/team leads to set the vision, strategy and plan for Deliveroo Hop.

• Working with finance and central teams (e.g. Grocery Program Management) to coordinate and ensure the timely delivery of Hop inputs to planning processes (e.g. annual planning)

• Supporting the Head of Global Strategy, Governance and UK Commercial to run governance for Deliveroo Hop and coordinating these processes across global stakeholders. This may include annual planning, quarterly planning, MBRs, WBRs and trading updates.

• Leading strategic projects for Deliveroo Hop from strategy definition to delivery. The scope of these projects is expected to be wide and varied. Examples of topics could include the future of retail on Deliveroo Hop, defining and implementing a globally standardised commercial framework, and break-out options for innovation.

• Conducting analysis and modelling to support strategic recommendations.

• Coordinating and driving the delivery of strategic initiatives across HQ and market stakeholders, from trial to roll-out.

Qualities We’re Looking For

• Skilled influencer, able to build trusted relationships up to the Director level

• Strong strategy experience, perhaps gained through strategy consulting or in-house strategy roles

• Ability to set annual vision and plan

• Experience in running governance across multiple teams and geographies

• Programme management experience in a matrixed and multi-geography team/organisation

• Analytical and modelling skills, including understanding of P&Ls

Requirements

• 5+ years of experience in strategy, programme management and governance roles.

• Fluent in English

• Significant experience in managing cross-functional stakeholders, preferably across multiple geographies.

• Experience in, or working with, online or offline grocery retail is preferable.

• Effective relationship-building, organisation and communication skills, whether face-to-face or through video, phone or email.

• Confident working with and analysing data - able to cut through the noise to understand what performance improvements will help grow Deliveroo Hop.

• Collaborative team player who can get the best out of the people around you. Able to work effectively with all levels of Deliveroo.

• Experience working in Q-commerce is a plus

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific; please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgment when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.