Joining the Dailymotion sales team means taking an active part in creating value for the company by helping to roll out premium advertising campaigns on our video catalog.

As a Customer Success Manager (CSM) you will serve as advertisers and agency's point-of-contact for all campaign-related inquiries from start to finish of the campaign lifecycle. Your main KPIs are client conversion and retention. Your scope will include, but is not limited to, the following:

• Respond to RFPs and client inquiries working closely with Sales directors, AdOps and Marketing teams
• Identify opportunities for key accounts and build strong advertising recommendations to meet client needs and objectives
• Expand and develop client relationship (client retention, growth, renewal, and client satisfaction)
• Conduct in-depth analysis of campaign performance and develop actionable insights/recommendations for future campaigns in form of post-campaign reports
• Collaborate with AdOps team to secure campaign delivery
• Collaborate with Sales Marketing team to build strong and effective media and insights solutions

At Dailymotion, we empower candidates to take action. If this job sounds like a great opportunity for you, be confident in your skills, we are always happy to meet you! If needed, we can accommodate our recruitment process for your special abilities.

• Location: Paris (France)
• Start Date: ASAP
• Contract Type: Permanent & Full Time

🔍Want to learn more about us:

• Dailymotion.com
• New-York office - BuiltIn
• Offices in France - Welcome to the Jungle
• Our articles  

For the France offices 

• 🏡Hybrid Work Framework 
• 💰 Saving Plan Vivendi 
• 🍼  Paternity leave or Coparental leave extended 
  

  🕶️  Living Employee Culture (Events / Trainings / Partys / All hands / Dailymotion tradition…) 

• 🚀  Career development support (training / internal mobility / compensation cycle / 360 quarter feedback review …)
• 🏥  High-end Health Insurance and Personal Services Vouchers (CESU)
• ⛱️  Paid Time off – RTT and Saving time plan (CET)
• ✅  Meal Vouchers – Public Transport and Bike refund 
• 🎡 European Economic and Social Committee (sport membership/cinemas vouchers/gift vouchers/discount)  

• A first experience in digital advertising and client facing roles is a plus 
• Excellent organizational, interpersonal and communication (written and verbal) skills
• Solid computer skills including advanced knowledge of MS suite
• Strong attention to detail and organizational skills; ability to contribute to process improvement, inventing and simplifying within existing processes
• Ability to handle multiple priorities
• Strong analytical skills
• Problem identifier and problem solver
• Ability to function equally well independently and as part of a team