Dailymotion is actively looking for a Customer Success Manager within our Sales Marketing EMEA team. Serve as advertiser and agency point-of-contact for all campaign-related inquiries from start to finish of campaign lifecycle. Your main KPIs are client’s conversion and retention. Your scope will include, but is not limited to, the following:

• Respond to RFPs and client inquiries working closely with Sales directors AdOps and Marketing teams
• Identify opportunities for key accounts and build strong advertising recommendations to meet client needs and objectives
• Expand and develop client relationship (client retention, growth, renewal, and client satisfaction)
• Ability to work on push to increase revenue on his/her accounts
• Conduct in-depth analysis of campaign performance and develop actionable insights/recommendations for future campaigns in form of post-campaign reports
• Collaborate with AdOps team to secure campaign delivery
• Collaborate with Sales Marketing team to build strong and effective media and insights solutions

At Dailymotion, we empower candidates to take action. If this job sounds like a great opportunity for you, be confident in your skills, we are always happy to meet you! If needed, we can accommodate our recruitment process for your special abilities.

Location: Paris 

Type of contract: CDI 

Start Date: November 2023 

🔍Want to learn more about us:

• Dailymotion.com
• New-York office - BuiltIn
• Offices in France - Welcome to the Jungle
• Our articles  

• 💰 Saving Plan Vivendi 
  

  🕶️  Living Employee Culture (Events / Trainings / Partys / All hands / Dailymotion tradition…) 
  
  🚀 Career development support (training / internal mobility / compensation cycle / 360 quarter feedback review …)
  
  🏥 High-end Health Insurance and Personal Services Vouchers (CESU)
  
  ⛱️ Paid Time off 
  
  ✅ Meal Vouchers – Public Transport and Bike refund 
  
  🎡European Economic and Social Committee (sport membership/cinemas vouchers/gift vouchers/discount) 

  I'm interested

• At least 1 year of experience in adtech, media agency or saleshouse on a similar position.
• Understanding of key notions in programmatic and digital advertising ecosystem.
• Excellent organizational, interpersonal, and communication (written and verbal) skills
• Fluent in English
• Solid computer skills including advanced knowledge of MS Suite
• Ability to handle multiple priorities.
• Strong analytical skills
• Problem identifier and problem solver
• Ability to function equally well independently and as part of a team