What would you do

• Analyze lead traffic and relevant community metrics.

• Develop a content plan for the Community that is aligned with the company values.

• Create & share engaging content for the community.

• Analyse and relay community feedback to relevant internal stakeholders.

• Help the community to share knowledge and resources effectively. Act as a facilitator.

• Management of the room occupancy, review and approve all new lease applications.

• Organize and participate in events to build a strong community.

• Act as the face and voice of our community and manage all channels of communications.

• Ensure an exceptional customer experience to all our members.

What we are looking for

• Analytical approach and problem-solving attitude. You can easily understand complex matters and come up with innovative and strong solutions.

• Ability to analyse vacancy key metrics and define strategies to fill the rooms more efficiently.

• Experience in launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter).

• ‘People person’ with great customer service skills and the ability to moderate online and offline conversations with our community.

• Ability to identify and track relevant community metrics (e.g. repeat attendance at events).

• Exceptional oral and written communication skills and able to develop engaging content.

• You’re fluent in French & English.

• Entrepreneurial mindset, you are a self-starter and eager to deliver the best results. You come up with great initiatives and you are a driver for continuous improvement.

Any previous experience in Community and analytical skills would be a plus!

The recruitment process is divided in 4 steps:

• We check your CV to evaluate your background and qualifications.

• We like your profile? We schedule a call with a member of the community team to understand your motivations.

• We think you can be a great match? A second interview with your future manager will be planned to check the fit with the company and its values and clarify your expectations.

• Congrats! We love your profile! A quick call with our VP Customer Experience to confirm the cultural fit.