Club Med is looking to hire Hygiene & Food Safety Managers to be based in our APAC resorts in Japan, Bali, Bintan, Maldives and Phuket.

Reporting line : Based in APAC village/resort, and able to move to other resort for specific mission and for opening and closing of seasonal village if applicable -under the responsibility of the Chief of Village/General Manager, with functional report to Hygiene and Food Safety Manager APAC

Main Tasks :

• Design and deploy the HACCP plan established under international regulations and local standards and adapted to products and processes used in the village (management teams and concerned services are involved)
• Follow and Control the regulatory functional or operational compliance of products, processes, facilities and equipment related to food, water, and housekeeping department.
• Remind the team of the good practices of hygiene in their workplace and check that they are applied.
• Identify and analyse the failures and non-conformities, diagnose the causes and identify corrective actions in collaboration with stakeholders.
• Depending on the severity and frequency of non-compliance, alert the department heads, pole heads and / or Chief of Village/General Manager and Hygiene and Food Safety Manager APAC
• Control the receiving of raw foods and advise the corrections and corrective actions to be taken in case of non-conformities.
• Control the compliance of hygiene and food safety requirements from the purchase of raw materials to the service of meals in restaurant, drinks at the bar, rooms if applicable
• Check temperature control throughout the hot and cold transfer.
• Regularly perform audits in the F&B areas (stores/receiving areas/kitchen/restaurant/bar) to monitor the implementation and compliance with the HACCP plan requirements
• Regularly perform Room and public area cleaning audit
• Regularly perform audits on our Water management procedure in all areas related with water usage in village/resort (ex: swimming pools, spa, guest and staff rooms…etc.), including legionella protocol
• Accompany laboratories and external/internal audits, and follow the action plans with teams.
• Ensure the follow up of the Pest Control Management Plan by the Technical manager, according to the HACCP Plan requirements.
• Support Finance Manager to ensure certificate management system is applied for his scope.

Purpose :

• Ensure hygiene and food Safety of the village in a complex environment.
• Provide internal expertise to any problem related to hygiene and food safety
• Accompany the team for the control of hygiene and food safety.

Responsibilities :

• Implement the hygiene and food safety policy and monitor it, according to standards and regulations in force (Support of the country legal service for the regulation and local standards).
• Train and raise awareness amongst the team.
• Accompany and follow the laboratories controls in the village.
• Accompany and follow the health local authorities ( ex : FDA, CDC, sanitary office, health department, public health center…etc…).
• Improve continuously the hygiene level of the village.
• Prevent the risks to the community and individuals.
• Be involved in the management of a health crisis in the village.

Improve continuously hygiene and food safety in the village. Depending on the needs:

• Propose material purchases.
• Propose equipment or structural modifications.
• Create / modify the procedures.
• Propose the purchase, substitution or removal of food, drinks or cleaning products.
• Be a technical support in general for Hygiene, Health and Safety matters when needed

Train :

• In connection with the other actors for training (UDT, VTM, FTG, external corporate audit company etc.), raise awareness and train the team on food safety and hygiene apply in hotel departments.
• Create a training plan in collaboration with the team in place.
• Record the training performed.
• Control the acquisition of knowledge.

Accompany and follow the laboratories audit in the villages :

• Accompany the auditor during the visit and report any non-compliance.
• Identify and propose food samples and swabs to be taken.
• Following the audit report, make an action plan defining the proper corrective actions and responsibilities.

Risks Prevention to the community and individuals:

• Investigate and inform of the potential food risks to the health of the customers and employees in an anticipatory perspective (e.g. risks related to raw materials used, environment, staff …).
• Follow closely with the nurse the diarrhea statistics of the village and be informed of reported cases of food-born illness and / or transmissible through food.
• Monitor and check the implementation of medical monitoring and health certificate of employees in the village in collaboration with the HR manager.

Objectives and evaluation criteria

• Prevent the cases of gastroenteritis in the village, linked with hygiene and food safety
• Ensure the compliance of the laboratory analysis results achieved on food and water
• Decrease the non-conformities observed during external audits on Food, Aqua and Guest rooms. And reach the high level of satisfaction required.
• Guarantee of a high level of hygiene and food safety standard requirement

The know-how :

• Background (food engineer degree, veterinary, Master, etc…) and/or the required experience for the job.
• Good knowledge about regulations, hygiene and food safety standards (e.g. local regulations, ISO 22000 and 22001-FDA regulation). Diploma or certificate related to food safety.
• Good knowledge about the good practices in the hotel/tourism industry.

Languages:

• English (both speaking and Writing)
• Speaking local language is plus. For China villages/resorts Mandarin is mandatory.

Required qualifications for the job:

• Adaptability.
• Precision.
• Organization.
• Confidentiality.
• Autonomy.
• Interpersonal skill.

Envoyez votre CV (english version only) à katie.gan@clubmed.com.