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BlaBlaCar
BlaBlaCar

People Operations Specialist

Join BlaBlaCar, a leading carpooling platform, as a People Operations Specialist. In this role, you will be responsible for ensuring the smooth operation of HR processes and systems, optimizing workflows, managing key HR programs, and supporting employees throughout their lifecycle at BlaBlaCar. You will report to the People Operations manager and work closely with the HR Business Partner Team.

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Job summary
Permanent contract
Paris
A few days at home
Salary: Not specified
Skills & expertise
HRIS software
Human Resources Management
Collaboration and teamwork
Problem-solving skills
Teamwork
Key missions

Lead the execution of HR processes and policies ensuring a seamless and positive experience for employees, while providing visibility to other teams involved when needed.

Manage employee data entry, changes, and reporting, including new hires, transfers, promotions, and terminations. Maintain and update internal People Operations documentation, policies, and procedures.

Act as a first point of contact for employee inquiries regarding HR policies, procedures, and general HR-related questions through our ticketing system, and escalating complex issues to senior team members as appropriate.

BlaBlaCar
BlaBlaCar

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Questions and answers about the job

The position

Job description

Your Mission

We are seeking a proactive and detail-oriented People Operations Specialist to join the People Operations team at BlaBlaCar on a permanent contract starting October 2025.

In this individual contributor role, you will be instrumental in ensuring the smooth and efficient operation of our HR processes and systems (from onboarding, offboarding, immigration & relocation, absence (all types of leaves), probation period, occupational visit…), contributing directly to a positive employee experience.

You will have the opportunity to make a significant impact by optimizing workflows, managing key HR programs, and supporting our employees throughout their lifecycle at BlablaCar.

You will be reporting to the People Operations manager  and working with a team of 4 and working closely with the HR Business Partner Team.

Your responsibilities

  • Employee life cycle: Lead the execution of HR processes and policies ensuring a seamless and positive experience for employees, while providing visibility to other teams involved when needed.
  • HR System & Data Management: Manage employee data entry, changes, and reporting, including new hires, transfers, promotions, and terminations. Maintain and update internal People Operations documentation, policies, and procedures.
  • Employee Support & Relations: Act as a first point of contact for employee inquiries regarding HR policies, procedures, and general HR-related questions through our ticketing system, and escalating complex issues to senior team members as appropriate.
  • Process Improvement: Identify opportunities to improve and streamline People Operations processes and workflows. Participate in small or medium-sized People Operations projects aimed at enhancing efficiency and employee experience.
  • Collaboration & Teamwork: Work closely with other members of the People Team ( HR Business Partners, Recruiters, Learning & Development) to ensure a cohesive and integrated employee experience. Actively participate in team meetings, share insights, and contribute to a collaborative and supportive team environment.

    • Your qualifications

  • 2-4 years of experience in a People Operations, HR Coordinator, or HR Generalist role, ideally within a fast-paced environment in France. Full working proficiency in English and French.
  • Proficiency with HRIS platforms (e.g., BambooHR, Workday…), Google Workspace and strong data management skills.
  • Basic knowledge of French social legislation (SYNTEC and Transportation collective agreements would be a plus)
  • Great communication skills, both written and verbal, with the ability to clearly articulate HR policies and respond to employee inquiries with empathy and professionalism.
  • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively.
  • Problem-solving aptitude, curiosity and a proactive approach to identifying and resolving issues.

    • What we have to offer

  • Hybrid set up
  • 4 additional weeks on top of legal maternity/paternity leaves
  • 50% healthcare coverage (Alan)
  • Financial support for home office equipment
  • Minimum 25 days holiday per year 
  • Local meal plan policy (Swile card)
  • 50% transportation paid (Forfait Mobilité Durable)
  • Free unlimited carpooling & bus rides
  • Personal growth via trainings, mentorship, and internal mobility programs
  • Employee Stock ownership planRegular team building events
  • Mental health support through Moka.care
  • 1 day off per year to test our product
  • 1 day per year for social engagements with non-profits

    • Interested in joining the ride?

  • a 45-min video-call with our Talent Acquisition Manager to get to know you, understand your career expectations and answer your questions
  • a 60-min video-call with our People Operations Manager Margaux Sawada to assess your hard and soft skills
  • a fully remote exercise to evaluate your technical skills
  • a 60-min video-call with Margaux and People Operations Specialist Camille Benteux to discuss about your exercise 
  • a 30-min video-call with our Head of HR Experts Perrine Labesse for vision fit and rounding off the process 

    • Our hiring process lasts on average 25-30 days, offers usually come within 48 hours.

    BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you don’t meet 100% of the qualifications outlined above, tell us why you’d still be a great fit for this role in your application.

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