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Back Market
Back Market

Senior Innovation Project Manager

Permanent contract
Bordeaux
Salary: Not specified
No remote work
Experience: > 7 years

Back Market
Back Market

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Job description

Back Market is the #1 marketplace for refurbished electronic devices in Europe and in the US, leading the way in a shift towards a circular economy, freeing the planet from electronic waste. We are proud to sabotage ‘new’ by connecting highly certified professionals to consumers who are looking for a more affordable, reliable and an ecological alternative to purchasing brand new products.  

Back Market is undergoing meteoric growth and has raised over 884M€ already! We have the objective of reaching 1000 Back Makers (or Saboteurs) by the end of 2022! 

We are thrilled to have an inclusive, fulfilling and caring work environment in all our offices (Paris, Bordeaux, Barcelona, Berlin, London, Prague, New-York and Tokyo). This is an opportunity for you to join a talented, humble and passionate team at the heart of innovation. 

Be a part of the movement. Join the refurb revolution.

Back Market is on a mission to give customers no more reasons to buy new so that refurbished becomes the obvious decision for their next electronics purchase. 

To do so, we need to ensure customers receive items with the same functionality and level of quality as that of a new product.

To deliver on this mission, you will be working in our Quality Team within the Back Market Operations department.

In this role, you will be in charge of the “Go to Market” plan of all the tools and services developed by our Innovation Lab. By proposing them to our global ecosystem of 1500+ refurbishers, you will participate in helping Backmarket reach an unprecedented level of product quality.

YOUR MISSION (IF YOU ACCEPT IT): 🥇

  • Develop an attractive offer of certified high tech components in EU, the US and Asia
  • Develop a range of technical solutions for sellers, from certified partners’ to proprietary solutions built by our Innovation Lab. 
  • Negotiate prices and contracts with partners.
  • Build the technical support offer for our sellers which includes: branded technical content and resources (guides, webinars, e-learnings, Seller Support Center etc).
  • Carry-out benchmarks and market studies to monitor market practices, identify opportunities and prioritize with the Lab all initiatives likely to bring value to sellers and customers.
  • Pilot the operations of the services: relationship with partners, KPI set up and monitoring, forecasts, continuous improvement, etc 
  • Work closely with the Innovation Lab, Supply teams and Seller Experience team to develop services that will bring value for sellers, customers and Back Market.

    • YOU ARE IN THE RIGHT PLACE IF: ⭐

  • You have 7+ years of experience with a proven track record of project management, driving high impact projects to completion. 
  • Knowledge / experience on core electronic products (smartphone, Tablet, PC, macbook,...) would be a plus.
  • You are able to build strong relationships with external stakeholders / partners
  • You're a data-driven person, you use data to make decision, monitor success and drive maximal impact 
  • You have a good understanding of the e-commerce industry and have high customer experience expectations. 
  • Familiarity with Salesforce, Tableau and SQL are a plus
  • You have excellent verbal and written communication skills in English
  • You have preferably worked in a startup hyper-growth environment
  • You are proactive, organized rigorous and have a high capacity to federate and work with transversal teams
  • You are solution-oriented, focused on quick results and lean approach
  • You’re a fantastic team player, thriving in an international environment

    • WHY SHOULD YOU JOIN US ? ✌🏼

    - A meaningful job: through hard work, you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!

    - An attractive salary, equity, multiple benefits (meal tickets, health insurance, etc...), parental benefits, relocation package, internal events, etc… 

    - Be in an environment where you can make a difference: you will have the freedom to innovate and adopt new ideas!

    - Grow your career with a flexible career path, Back Market can help you evolve!

    - A booming scale-up: our environment is rapidly growing in Europe, the USA and in Asia!

    - We embrace work life balance which includes flexible working hours and the opportunity to work from home. 

    - A lot of fun: you will have the opportunity to work in a fast-paced, open-minded and friendly environment.  

    Back Market is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.

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