Is it mandatory to attach a resume?

Yes, you are required to attach your resume to apply for this job.

Does this position allow remote work?

Remote work is allowed for this position.

What type of contract is offered for this position?

Type of contract for this position: {contract_type}

Is a cover letter mandatory to apply for this position?

A cover letter is mandatory to apply for this position.

Merchandising Manager – Back Market – Permanent contract in Paris

This position is no longer available.

Back Market

Merchandising Manager

Job summary

Permanent contract

Paris

A few days at home

Salary: Not specified

Experience: > 3 years

Skills & expertise

Attention to detail

Communication skills

Adaptability

Contentful

9 months ago

Back Market

Interested in this job?

Questions and answers about the job

The position

Job description

Hi, we’re Back Market.

We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.

Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break. Our mission is simple: to do more with what we already have.

Are you ready to join us?

As a Merchandising Manager, you will be responsible for maintaining a seasonal activation calendar and overseeing the activation process for new campaigns, seasonal pages and evergreen pages in Back Market’s key markets. Your role will be crucial in driving effective engagement and boosting conversion on both our website and app.

You will work closely with cross-functional teams, including Marketing Operations, Brand, Category Management, Product Marketing, Country leads, Studio, Designers and Copywriters, to coordinate tasks, timelines, and resources for successful site activations.

YOUR MISSION (IF YOU ACCEPT IT):🥇

Campaign activation and platform content activation:

Define the site activation calendar to support global campaigns, product launches, and seasonal promotions.

Draft campaigns’ user journeys and create detailed briefs to represent our vision.

Collaborate with our in-house Studio on assets requirements and delivery and ensure content meets brand guidelines.

Create, update and publish content across different Merchandising touch points.

Coordinate larger content implementations with external agencies.

Strategic alignment and stakeholders coordination:

Serve as the primary point of contact for all site activation initiatives and communications.

Foster collaboration among cross-functional teams involved in site activations (such as Category Management & Product).

Provide regular updates to stakeholders on activation progress and address issues proactively.

Performance monitoring and User journey optimization:

Monitor key performance indicators such as engagement, conversion rates and revenue generated from site merchandising initiatives.

Conduct ad-hoc analyses to identify trends and provide actionable insights for future campaigns.

Benchmark best practices from competitors and propose actionable improvements.

Collaborate with product teams to test and implement new features aimed at increasing conversion rates.

YOU ARE IN THE RIGHT PLACE IF: ⭐

Good verbal and written communication skills in English.

You have 4+ years of experience in merchandising.

Master degree in Marketing, or a related field.

Proven experience in digital marketing & content activation, or a similar role.

Familiarity with content management systems (experience with Contentful is a plus), and website analytics tools.

Strong organizational skills with the ability to manage complex projects and meet tight deadlines.

Excellent communication and interpersonal skills for effective cross-functional collaboration.

Attention to detail with a strong focus on user experience.

Analytical skills to monitor website performance and draw actionable insights.

Flexibility to adapt to shifting project requirements and priorities.

WHY SHOULD YOU JOIN US ? ✌🏼

At Back Market, we’re committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives — it’s one of the reasons we’re such a high-scoring certified B Corp company (93.2).

No matter your role and seniority level, you’ll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment — with benefits to match, like:

- A mission driven work environment where your day to day makes an impact on the planet. Seriously.

- Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.

- Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.

At Back Market, we strive to create a workplace that embodies the world we’re trying to change. We’ve embedded our diversity, equity, and inclusion principles into our DNA — from dedicated staff to employee resource groups to our company values.

We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications.

If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.