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Customer & Market Insight Analyst

Permanent contract
Paris
Salary: Not specified
Fully-remote
Experience: > 2 years

Ankorstore
Ankorstore

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Job description

Independent businesses, not corporations, support local economies. They employ communities of creative people who value craftsmanship over mass-market deals.

Ankorstore was founded in 2019 to build an ecosystem that enables independent shops and brands to thrive. We provide them with the means and tools to compete against the e-commerce giants.

Only two years later, we've grown to a team of over 700 employees across several European countries. And we've reached unicorn status 🦄 after raising a total of €365 million beginning of 2022.

Join us if you are excited to support our vision of rewilding independent retail! 🌿

About the role:

You will be part of the growing Offer Strategy team, working to solve the most exciting and important issues facing the business.

If you are customer-obsessed,, data oriented with a strong business sense, and like to use your creativity in a fast-growing start-up, this is the perfect opportunity for you! Your role will include the following: :

  • Structure customer analytics vision and understanding by conducting surveys and interviews and analyzing results Understand, sort and filter from the multiple data-sources Ankorstore has access to present findings to key stakeholders
  • Communicate research findings and recommendations in clear, concise, and compelling ways to all levels of management
  • Use these findings to work with the rest of of the offer team to inform decisions aimed at improving marketing and offer strategy
  • Measure impact of changes in value proposition and offers on customers perception and behaviors
  • Help develop customer centricity at Ankorstore by continuously sharing key market & customers insights

What we are looking for:

  • 2+ years of experience in consumer research or insight or data-driven consulting firm
  • A solid grasp of the full spectrum of mixed method consumer research, both quantitative and qualitative
  • Demonstrable expertise with quantitative methods (including advanced analytics and statistical models - SQL)
  • Able to think strategically, identifying the “so what” in the data and communicating it impactfully
  • Pragmatic, flexible and able to work in a fast-moving environment
  • You are a team player - you always demonstrate a 'can-do' attitude and want to work in a team
  • You are fluent in English and French

What’s in for you:

  • Unique opportunity to join one of the fastest growing European startups just after series C
  • Working with a very ambitious & mission driven team backed by powerful VCs (Tiger Global, Bain Capital)
  • Strong values, a real purpose-driven company, in an international environment
  • A highly dynamic environment in a fast scaling company at a stage where you will able to shape things autonomously and participate to the future of the organisation
  • A real playground for development with exciting career opportunities, locally or internationally, with strong mentors
  • Competitive compensation
  • Location: Paris, France

Ankorstore is proud to be an equal opportunity workplace dedicated to promoting diversity. We don’t discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

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