Polytechnique and Stanford graduate, Louis created two startups before joining Stripe as Head of Business Operations France & Southern Europe. Faced with the growing demand for a payment solution in instalments, he left Stripe in 2018 to launch Alma. His passion is to solve complex problems of any kind: technical (he started as a developer), product, organizational. And Tetris, for which he coded an accelerated version to keep his hands busy during calls.
After graduating from Centrale, François created and managed a BPO company based in Madagascar for 5 years. He then joined the Operations team of Uber France and subsequently harmonised all customer support operations for the EMEA region. He joined Alma in mid-2019 to take charge of Operations. His goal: to optimize and streamline all processes, so that Ops run like clockwork. You would recognize him by his assertive approach, not only in operations, but also in life: he is passionate about rugby and sports in general.
Within the Operations team, Marine is responsible for supporting merchants and customers in the usage of Alma, in order to provide them with the best experience of instalment payments. She joined Alma in November 2019 to be on the front line: daily challenged by her team and assignments, her place in the product lifecycle allows her to be in contact with numerous internal and external stakeholders. In her free time, Marine enjoys creative hobbies, DIY, and loves to hunt for rare finds at flea markets.
As a member of the Risk team, Marin ensures an optimal experience for our merchants while ensuring healthy growth for Alma: he analyzes and manages all risk issues related to our merchants. After studying in England and graduating from a business school in France, he joined Bidmotion where he evolved in positions ranging from Customer Success to VP Operation , with a strong data specialization. He chose to join Alma in January 2020 for the challenge, with the desire to deep dive in new topics. On another topic, Marin is a big sports enthusiast: he loves football, tennis and kitesurfing.
As a member of the Sales team, Alexia is participating to Alma's growth by identifying, qualifying, and retaining new merchants. After getting a Master's degree in Entrepreneurship, she decided she wanted to work in start-ups, an environment she enjoys, as a Sales executive. After spending three years at ManoMano, she joined Alma in March 2020 for its big potential. In addition to being a globe-trotter, Alexia is also a true sports enthusiast: dancing, hiking, scuba diving, and recently... fly fishing!
Lorraine is our Head of Product. Her goal is to meet the needs of our users (customers and merchants) on our solution, support Alma's growth, and meet our development ambitions. Graduated from Dauphine and HEC Paris, she has always worked on product-related dynamics, specifically in the crowdfunding sector, with notable experience at KissKissBankBank & Co. In August 2020, she joined Alma to create the Product department and, among other things, work closely with software developers. Lorraine loves to debate on various topics, whether she is an expert or not: if you talk to her, you will hit the bull's eye if you discuss bistronomy, gourmet food, or fashion.
Benoît is our marketing expert: he ensures a regular supply of qualified leads to support the growth of the team and Alma. He also strives to increase our brand awareness, manages our communication, etc. In short, he has a 360° role! Benoit joined us in June 2020 for the challenge but also for the spirit of the people around him. Everyone is motivated by the same goal: to grow Alma and grow with the company.
At Alma, we are convinced that trade must be well balanced to be sustainable. Because finance has a key role in business, our mission is to put it back in its rightful place : at the service of merchants and consumers !
That’s why we create financial products that empower merchants to sell more, and help consumers purchase better products while never encouraging them to get over-indebted.
Our tech solutions are accessible to all, easy to implement, and that eliminate purchase friction.
For merchants, our instalment and deferred payment solutions are excellent ways of increasing customers' loyalty and satisfaction, as well as generating up to 20% extra sales revenues without any risk.
For consumers, the purchase experience is enhanced (4.8/5 on Trustpilot) and Alma helps them handle their budget easily. They pay later, Alma pays the merchants right away.
We are the leader in France, on track to win the European market on the (very) powerful Buy Now Pay Later (BNPL) industry, as we’re now processing payments in 10 European countries. Over the past 5 years, more than 13,300 active merchants have chosen Alma to be their innovative BNPL solution, and we have served over 3,6 million consumers.
The team has grown from 2 to 350+ people, we raised a €210M series C early 2022 to help us accelerate further and Alma is already part of the Next40 ranking of the most promising French technology companies. And that's only the beginning.
Collective intelligence is the driving force behind Alma: we are looking for open-minded, curious, and ambitious people who want to actively participate in this exponential growth.
To continue to deliver an optimal purchasing experience and absolute ease of use, all teams at Alma (Tech, Product, Sales, Operations, Data, Risk, Finance, Compliance, Legal, Marketing, and People) will strengthen their staff to maintain the highest standards of quality and trust while pushing these innovations at Alma’s pace.
In addition to Alma’s values (see “Our values” tab), resulting from a collective exercise of introspection, there are other great reasons to join them:
- Their offices are located in the 10th arrondissement of Paris, in brand new and bright premises, with terraces to get some fresh air.
- Themed lunches are organized every month with guest speakers such as CEOs, athletes, artists, and public figures.
- Alma finances your entire health insurance (Alan Green) and provides you with meal vouchers (Swile) as well as a smart fridge in the premises.
- Alma has developed a "Sustainable Mobility Package" (Forfait Mobilité Durable). You will benefit from a budget of €505 per calendar year for your home-to-work transportation.
- Upon your arrival, you can choose which laptop you will work with (Mac or Windows).
- Fresh fruits are available every Monday and Wednesday.
- And once a month, it’s team drinks!