We are looking for a new colleague to our Network team based in CZ. 

The team is part of Global operations, responsible for keeping stable environment with customer‘s business-critical infrastructure and demands highest quality from their IT solutions. Aeven has a total of approximately 40+ network specialists allocated in Denmark, Prague and the Philippines.  

Your Responsibilities

• Work with users, other engineers, and other service lines in troubleshooting and resolving network issues related to WAN, LAN, WLAN, ISE, DNA-C, Security and VPN 

• Take ownership of tickets coming from solarwinds and users until resolution 

• Assist L1 in handling critical and major incidents 

• Plan, create, and implement changes to resolve certain network issues, IOS upgrade activities, certificate renewals, etc 

• Participate in problem investigations: root cause analysis and prevention determination 

• Participate in Continuous Improvements initiatives and provide insights to better improve operational processes  

• Document guides, work instructions and SOP’s concerning network operations 

• Collaborate with Network Projects team in some mini projects 

• Work with vendors like Cisco and Palo Alto in resolving complex issues 

• Chance to participate in SDWAN migration projects 

• Provide insights and ideas in automating network processes 

• As senior engineer to conduct Skill transfer/training sessions. 

Employee benefits

• 5 weeks of vacations/year 

• 5 sick days/year 

• Flexible working hours 

• Possibility to work from home 

• Possibility to work from coworking centers in Brno and Ostrava 

• Flexible cafeteria account for leisure (12,000 CZK/year) 

• Meal vouchers in the amount of 100 CZK per workday (Aeven covers 55 CZK)  

• Fully covered MultiSport card enabling free entry to sports facilities in the Czech Republic 

• Free refreshments in the office and monthly get-togethers 

• Free fruits and vegetables from Monday to Thursday 

• Wide selection of tea and coffee for free 

• Height-adjustable tables 

• Relax zones with Xbox 

• Czech language lessons 

• Annual flu vaccination for free

• Knowledge and experience in SDA (DNA-C) 

• Advance knowledge and experience in routing and switching 

• Advance knowledge and experience in WLAN infra 

• Advance knowledge and experience in WAN technologies 

• Advance knowledge and experience in SDWAN (Viptela, Meraki, etc) 

• Knowledge and experience in Cisco ISE 

• Knowledge and experience in Network Security (Cisco ASA, Firepower and Palo Alto) 

• Knowledge and experience working with VPN (site to site, DMVPN) 

• Experince working with Solarwinds 

• Experience working with ServiceNow 

• (Nice to have) Automation or any scripting knowledge and experience

At Aeven, we value every job applicant and prioritize your candidate experience. Here is an overview of our standard recruitment process: After application, please expect feedback within 5 working days.

Two interview rounds:

• First round: Interview with hiring manager and potentially a colleague. Feedback within 2 weeks.

• Potential second round: Interview with hiring manager, global lead (optional), and local HR. Feedback within 5 working days.

Successful candidates will receive feedback and job offer directly from the hiring manager.

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