Company Description

Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 5,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality. 

Accor Tech & Digital, jobs in the tech field where intelligence is above all human! 

Job Description

Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality.

Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences.

Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries.

Here, we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams.

Here, your scope will know no boundaries;

So join us and dare to make an impact on the world!

Here is where your greatest challenge awaits you: 

The Commercial Digital & Tech Dept is seeking an inspiring and strategic leader to transform our Pricing Strategy function globally. You will lead a central team of Pricing managers and drive the transformation of the broader Pricing community to bring the practice to the next level. The leader will have to increase the Pricing Strategy team’s influence on significant business decisions that concern multiple domains, such as Ecommerce, Loyalty, Revenue Management, cross-domain Sales, Marketing, etc.. This will require the formulation of an inspiring mid-term vision to maximize the impact of Pricing, translated into a concrete roadmap steered in a business-agile way.

This role is critical in amplifying the value and visibility of Pricing within Accor, driving alignment with business strategy, enabling innovation, and ensuring the company is well-positioned to face an increasingly complex and rapidly evolving business landscape.

Your mission: 

Transform the Pricing Strategy practice in a way that is adapted to Accor's culture to augment its impact on value-creation:

• Challenging status-quo to generate incremental business while aligning with overall Business strategy and needs of all stakeholders​, leveraging data analytics & customer insights

• "Boots on the ground" with the local BU, Central Business and Pricing Excellence teams and allowing autonomy in the right playing field to allow agility needed; a pragmatic do-er approach is key to build Pricing Strategy legitimacy through concrete results

• Align Pricing and Business Strategy through data-based strategic decision-making: Develop a value-driven approach to make Pricing a a central Business matter, not only an enabler topic, to ensure we reach business goals and strategic vision. Identify and maximize opportunities through advanced pricing performance analytics and quantified test-and-learn approach (ex: ascending/descending pricing practices; in-depth analysis of granular segment willingness-to-pay and elasticities, etc.)

• Strategic Pricing Roadmap: Create, manage and share the vision for Pricing and corresponding roadmap, ensuring scalability, in 2 main areas

  • B2C focus: Design and optimization of commercial offers & promotions, including but not limited to, public rate structure, global tactical promotions, packages and loyalty preferred offers, as well as ensuring overall rate consistency across segments

  • B2B focus: Design and optimization of Offers for all segments and players in the B2B distribution ecosystem, from Corporate customers / TMC / GDS to Leisure / OTA / Wholesalers / Flash-salers in an increasingly blurry sourcing environment

• Govern through influence cross-organizational Pricing practices based on clear interactions with other Commercial Digital & Tech functions and BUs, with particularly strong collaboration with Business Performance to design and operation pricing levers as part of 360° Commercial Toolbox

• Lead strategic Pricing studies/initiatives with Cross-Domain Focus

• Explain and promote throughout the company the value added by Pricing Strategy practice; embarking all stakeholders from senior management to operational teams so that business vision is enabled by Pricing strategy

And you? 

• Experience (10+ years) in Pricing and/or Revenue Management leadership in large, complex, and global organizations, preferably within the hospitality or tourism sectors.

• Experience in leading RM/Pricing change in a decentralized situation

• Proven track record in demonstrating the value brought by Pricing through inspiring vision

• Track-record in implementing new pricing initiatives with measured results

• Experience managing a team of senior Pricing roles, both hierarchically and in a matricial/influencial role

• Knowledge of cutting-edge pricing innovation, in particular leveraging advanced analytics and AI

• Ability to bridge strategy and execution, translating business vision into capabilities.

• Executive presence with strong influence and stakeholder management skills across business, Product/technology, and executive leadership

• High level of team engagement, team collaboration, and intercultural skills

• Ability to decide and stimulate decision-making, not only expose theoretical options

• Advanced analytical skills mandatory to design fact-based pricing strategies and evaluate performance

• Knowledge of CRS, RMS, and hospitality/tourism distribution landscape are a plus

• Fluent in both English and French

Additional Information

Accor dares to impact: 

- the world  

• Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents. 
• We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects.

- your career:  

• We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences. 
• Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis. 

- Specifically, at Accor Tech & Digital:

• Remote work available several days per week from France, with flexible work options: work from home, from our offices, or even from our hotels and coworking spaces through Worklib.
• Every Wednesday afternoon, dedicate your time to deep work and personal development.
• Work in a multicultural and English-speaking environment.
• Continuous improvement & training: hackathons, exceptional technology partnerships, dedicated talent management, certifications and a dedicated learning platform.

and also,

• ALL - Heartist® Program: unforgettable stays and experiences at all Accor locations and partner venues worldwide. 
• Heartist® for Good Program: commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours). 
• An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities. 
• Sustainable Mobility Package for the use of eco-friendly transportation or access to a company bike program in partnership with Zenride.
• Coverage of urban public transport subscriptions between home and workplace, in accordance with the rates set by French law “Loi Finance”.
• €11 meal vouchers.
• A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents. 
• Attractive working conditions with collaborative workspaces, restaurants, and recreational areas as well as wellness and sports facilities, on-site or through Gymlib.

Your talent and motivation are our only selection criteria.

We value the richness of diverse nationalities, personalities, and professional backgrounds.

We know how to adapt to the specific needs of our employees, including those with disabilities.

We encourage all applications, regardless of gender, so go ahead and apply!

Recruitment is all about people!  

Is this mission appealing to you? Apply, and we will offer you: 

1. A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you. 
2. An interview with the team manager responsible for the role you are interested in.  
3. For some roles, you might also be required to complete an assessment (use case and motivation questionnaire. 
4. A final interview with our Human Resources team to discuss our Group’s culture, work environment, training program, career prospects, as well as various benefits offered by the Group. 
5. A personalized feedback. 

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