Partnership Manager H/F

Onepilot makes Customer Care Outsourcing simple and flexible.

E-merchants use Onepilot in the most flexible way to handle all or part of their customer support.

Powered with Onepilot tech, our agents turn into support heroes and efficiently solve all kinds of tickets for our clients, across all channels: chat, mail, phone or social networks.

Multi-channel. Offices in Paris, London, Hamburg and Spain. 150+ clients. Launched in 2021.

Numerous opportunities open up every week and the prospects for development are significant 🚀

The missions within Onepilot are numerous: from account management to sales and product, you will evolve in a stimulating environment.

In figures Onepilot is :

👉 20% monthly growth
👉 2,000,000 tickets already answered
👉 17,5m raised
👉 +60 employees within the team
👉 Offices in Paris, London, Hamburg and Spain

Missions

As a partnership manager, you will work directly with Pierre: co-founder and CCO on an equal footing between sales, product and marketing.

Your tasks :

• Define our partnership strategy in line with our market access strategy (E-merchants in Europe).
• Manage the entire relationship with our partners (ticketing tools, Back-Office, CRM, acquisition agencies, development agencies, investment funds, etc.) and generate qualified leads that the sales team will be responsible for closing
• Ensure the operational implementation of partnerships, from the approach, to the creation of the offer, to the closing and follow-up
• Build and implement the tools and supports to deploy our offer on a large scale
• Representing Onepilot on the European stage (physical or virtual events)
• Participate in our market access reflection and international expansion
• Ensure commercial, technical and competitive intelligence

Conditions & benefits

• Start as soon as possible
• Attractive package with equity
• Possibility of promotion to Head of Partnership EMEA
• Flexible teleworking
• Regular team events (in Paris/London office and offsite)

• You are definitely a sociable and friendly person :)
• 3+ years experience in sales or partnership in the BtoB world
• Experience in the SaaS or e-commerce ecosystem is a plus
• A strategic thinker, you know how to identify the interests of your contacts and implement a win-win strategy
• A strong interest in products is a plus to help you understand the specificities of each partner
• You are fluent in French and English (Spanish or German is a plus)
• You are articulate, willing and like to go the extra mile
• You want to join a dynamic and ambitious team (+20% monthly growth)
• You want to grow with this team, learn new things and gain responsibility quickly
• You have a good command of CRM and are curious

👉 First interview to get to know you better, introduce the company and answer any questions
👉 You meet your manager
👉 Final interview with a member of the Onepilot team

We look forward to seeing you 😊