Modjo's vision is to become a category leader in business team productivity tools. Our ambition is to help businesses accelerate their human and commercial growth through a productivity platform based on customer interaction analysis. With Modjo, we help our clients in:

- Increasing the revenue of their sales & customer success teams by using our onboarding, coaching, and call review modules.

- Getting data into their CRM effortlessly.

- Enabling their teams to work better together.

Launched in 2019, we are a team of 65 people, assisting over 200 clients such as BackMarket, Doctolib, Swile, and Bouygues Telecom in France and abroad. From the beginning of our journey, we have been supported by prominent business angels: Michael Benabou, co-founder of Veepee; Rodolphe Ardant, founder and CEO of Spendesk; Steve Abou Rjeily, co-founder of Doctolib; Thibaud Hug de Larauze, founder and CEO of BackMarket, as well as Aglaé (VC). Two years later, we announced our €7 million Series A funding round with Daphni (VC) to invest heavily in our product and provide exceptional service in the CRM industry.-

Your context and mission

Modjo is growing fast, with a client portfolio that is evolving over time in volume, in client types (startups, scale-ups, enterprise) and geographies. We need a strong team to support this growth for the long run and to continue delivering the best-in-class experience to our costumers.

You will evolve in a team of 7 people dedicated to offer the best-in-class experience to our customers, including your future manager. You will manage a portfolio composed of 25 Mid and Large clients.

Your objective will be to master our secret sauce in order to ensure a high level of satisfaction among your portfolio and to identify upsell opportunities.

In this context, you’ll have to coordinate different missions :

Here are some required skills to be great at this job:

Bonus skills & experiences:

We are looking for someone who will thrive and share our values

Recruitment process

We try our best to showcase the reality of our culture and vision for the role, the team and the company throughout the process. We want to make sure there is a perfect fit both ways, and that Modjo will be the right place for you to thrive.

Modjo embraces diversity and equal opportunity in a very serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. 

If you think you fit this description and would share our enthousiasm to work at Modjo, you know what to do 😃