After graduating from HEC Paris, Giorgia joined Unibail-Rodamco-Westfield, where she worked as a Project Manager for 2.5 years. Eager to enter the French tech industry, she arrived at Diabolocom in 2021 as a Sales Executive and evolved as Head of Sales 6 months later. She is in charge of defining the sales strategy and managing the Sales teams. She also intervenes in the most complex sales phases: closing, major deals, high-level contacts.
Issam graduated from the Ecole Centrale Paris and joined Diabolocom as a Project Manager in 2018. After three years of guiding and advising our clients through implementing our solution, he became a Presales Executive. His mission: work closely with the sales team to develop a bid in response to RFPs, and work on client’s needs and technical requirements. He became Head of Presales in February 2022.
Maksim graduated from the Bauman Moscow State Technical University in 2013. He then started working in the information security industry for almost four years. After that, he worked in the banking industry at Deutsche Bank and then at Sberbank as a backend developer. He relocated to France with Diabolocom in 2022 as a Lead Software Developer. His main mission? Leading two teams responsible for voice backend.
Bastien graduated from Epitech in 2019 and joined Diabolocom directly after graduation. He started as a Presales and IT Project Manager and became a Technical Product Owner after two years. Now, he is the Lead Product Owner.
His primary mission is to lead the Product team and to collaborate with customers, marketing, sales, and user support to understand and anticipate market needs, keeping our product development philosophy in mind.
Audrey joined the automotive sector after graduating from the Ecole Arts et Métiers of Paris. She worked for almost three years on brake simulation mainly. She arrived at Diabolocom in 2021 as a Project Manager and became a Senior Project Manager. Her mission? Guide and advise our customers in implementing the solution from the signature to the deployment, ensure the follow-up of these same customers once the solution has been deployed, and implement processes and documentation for the team's continuous improvement.
Founded in 2005, Diabolocom is the leading European provider of SaaS contact center solutions. In the last 4 years, Diabolocom has experienced double-digit growth each year.
Today, we are at the turning point of our development, looking for new talented team players.
Diabolocom helps to streamline millions of customer journeys for companies of all sizes, in more than 60 countries. Diabolocom accompanies both Customer Service and Sales teams, providing a strategic tool for them to manage interactions with their customers and prospects across all channels (voice, email, SMS), and to increase their own KPIs (NPS, leads conversion, revenue…).
Our solution is recognized on the market for its ability to integrate seamlessly with IT systems, including major CRM software, thanks to its open architecture and web services.
Customer success stories: Carrefour, Air Liquide, Essilor, SNCF, La Poste, ManoMano, Meilleurtaux.com, Solocal, Leboncoin...
They are looking for success-driven and resourceful people. People embrace responsibility and who want to be part of an adventure.
Versatility and adaptability are major assets: the scope of duties is broad and evolves rapidly.
Caring and mutual support are key: We listen, solve, and develop skills together.
Fluency in English is mandatory as we have international clients & teams.
- Rich and challenging environment both from business and technology standpoints
- Lots of opportunities to learn new things, skills and grow fast as a professional 🚀
- International context (employees located in 10 countries, with 15 nationalities, solutions deployed across the 5 continents)
- Remote friendly 🏡
- Agile organization with streamlined processes
- Gathering events (afterworks, dinners, lunches) and 2 large team building events in fancy destinations 🌎
- Gender Equity Index (GEI): 88/100
- 🥐 Be careful not to leave your laptop open, close it up to avoid the delicious consequences!
💻 More than +350 clients around the world
🌟 Operational excellence
🤝 Customer intimacy
🌍 Inclusive company with more than 15 nationalities