Founded in 2005, Diabolocom is the leading European provider of SaaS contact center solutions. In the last 4 years, Diabolocom has experienced double-digit growth each year.
Today, we are at the turning point of our development, looking for new talented team players.
Diabolocom helps to streamline millions of customer journeys for companies of all sizes, in more than 60 countries. Diabolocom accompanies both Customer Service and Sales teams, providing a strategic tool for them to manage interactions with their customers and prospects across all channels (voice, email, SMS), and to increase their own KPIs (NPS, leads conversion, revenue…).
Our solution is recognized on the market for its ability to integrate seamlessly with IT systems, including major CRM software, thanks to its open architecture and web services.
Customer success stories: Carrefour, Air Liquide, Essilor, SNCF, La Poste, ManoMano, Meilleurtaux.com, Solocal, Leboncoin...
They are looking for success-driven and resourceful people. People embrace responsibility and who want to be part of an adventure.
Versatility and adaptability are major assets: the scope of duties is broad and evolves rapidly.
Caring and mutual support are key: We listen, solve, and develop skills together.
Fluency in English is mandatory as we have international clients & teams.
- Rich and challenging environment both from business and technology standpoints
- Lots of opportunities to learn new things, skills and grow fast as a professional 🚀
- International context (employees located in 10 countries, with 15 nationalities, solutions deployed across the 5 continents)
- Remote friendly 🏡
- Agile organization with streamlined processes
- Gathering events (afterworks, dinners, lunches) and 2 large team building events in fancy destinations 🌎
- Gender Equity Index (GEI): 88/100
- 🥐 Be careful not to leave your laptop open, close it up to avoid the delicious consequences!
💻 More than +350 clients around the world
🌟 Operational excellence
🤝 Customer intimacy
🌍 Inclusive company with more than 15 nationalities