Hokodo

To modernize online B2B payments, Hokodo relies on several key teams:

• The Customer Success team ensures the integration of Hokodo's solution with our clients and accompanies them throughout their journey.
• Our Sales team is responsible for prospecting and conversion, guiding potential clients on their path to becoming Hokodo customers, thus creating value.
• SP&P (Strategic Projects & Partnerships): Playing a vital role, this team establishes strategic partnerships with fintechs, major banks, and other stakeholders to support our expansion and growth in the market.
• The Product team is at the heart of Hokodo, collaborating closely with Tech and clients to design new features and innovative solutions.
• Marketing & SDR: Responsible for lead generation, this team uses various channels, from content to public relations to product marketing, to drive demand.
• The Credit team evaluates the solvency of buyers, ensuring the ongoing protection of merchants against risks.
• The Legal & Compliance team ensures that Hokodo fully complies with regulatory requirements and industry standards while promoting ethical practices.
• Operations: Including Payments Operations, Customer Operations, Collections, as well as People and Talent teams, it ensures the smooth daily functioning of Hokodo.
• The Finance team is responsible for providing information and insights into our financial performance.
• Data Science & Fraud: Manages fraud risk while ensuring credit accessibility for a wide range of businesses.
• Data and Analytics: Assists all teams in making informed data-driven decisions.
• The Tech team consists of frontend and backend developers in France and the UK, ensuring maximum availability and low latency of Hokodo's solutions.

At Hokodo, we celebrate the diversity of communities and create a supportive and respectful environment where every individual can thrive. Join us in this exciting journey!

Hokodo's Tech team is focused on modernizing B2B payments, enabling online merchants to offer instant credit terms and simplify transactions. Our experts play a central role in realizing this vision. Their mission is to create a secure B2B "Buy Now, Pay Later" solution that benefits both buyers and merchants, while upholding our common values of simplicity, security, and support.

Our roles span from backend to frontend, including data engineering and functional design. Everyone is encouraged to excel in DevOps to ensure frequent and high-quality releases.

Hokodo's Customer Ops team plays a central role as the primary point of contact between Hokodo and our clients. Our clients include merchants who integrate Hokodo's "Buy Now, Pay Later" solution into their online platforms, as well as buyers who choose this option. Our Customer Ops team strives to ensure a seamless customer and user experience by promptly addressing any issues that arise.

They work closely with other teams, including Payment Operations specialists and the Collections team, to efficiently resolve order and payment-related issues. Our primary goal is to provide prompt and effective solutions to maintain a high level of customer satisfaction.

The Sales team is the engine driving our growth. They build strong partnerships with our potential clients, helping them discover the benefits of our B2B "Buy Now, Pay Later" payment solution.

Our Sales team goes beyond mere sales; they forge lasting relationships by understanding each client's unique needs. They work closely with them to design tailored solutions that precisely meet their requirements. Their ultimate goal is to ensure our clients' success by providing exceptional customer service and supporting them throughout their journey with Hokodo.

The Credit team plays a crucial role in assessing the solvency of buyers, thereby ensuring continuous and reliable protection of merchants against potential financial risks. Their expertise and vigilance contribute to reinforcing trust in our solution.

The Founders team forms the foundation of our vision and success, bringing fundamental expertise that created our innovative solution. Their ongoing commitment, passion, and dedication are the pillars of our company, ensuring the realization of our mission and the continuous advancement of Hokodo.