We are looking for a dynamic and versatile person to join our team and help provide an exceptional experience for our members while ensuring the smooth running of our studios!

You will play a key role in daily operations, with varied responsibilities including:

Front Desk:

• Warmly welcoming our members

• Providing personalized advice on different classes and memberships

• Handling sales and answering member questions

Back Desk:

• Managing studio openings and closings

• Preparing the rooms (setting up and cleaning yoga mats, organizing equipment)

• Keeping common areas spotless (lounges, changing rooms, kitchen)

• Supporting the manager with tasks (maintenance, cleanliness, stock management)

Member Care:

• Answering emails and phone calls

• Handling member complaints or specific requests

• Following up on complex cases in collaboration with the manager

Working conditions:

• Shift schedules (morning and/or evening) based on class times

• Preparing and maintaining studios before and after classes

• Close collaboration with the manager to ensure service quality

Contract type:

• Fixed-term contract with progression: 3 months, renewable for 6 months, then 9 months, with the possibility of a permanent contract

• Working hours: 19/38h contract, depending on needs and availability

Benefits:

• Unlimited Yoga Room membership for the duration of the contract

• Opportunity to work in different studios to diversify experiences

• Experience: Previous experience in reception or customer service is an asset

• Personal qualities: Flexible, organized, autonomous, and reliability

• Languages: Fluency in English and Portugese

If you are motivated and ready to commit, send your application now and join the Yoga Room experience!

Why join Yoga Room?

• An opportunity to grow in a dynamic and supportive environment

• The chance to contribute to member well-being while developing your skills in a passionate team

• Unlimited Yoga Room membership for your personal well-being