Mission

Build and maintain an internal knowledge base of best practices for consulting and skills-based organizations that will be used by both humans and AI agents. The role focuses on capturing expert knowledge, researching multiple sources, and transforming complex information into structured, high-quality, AI-ready documentation.

Key Responsibilities

• Capture knowledge from multiple sources:

• Interviews and workshops with subject matter experts (in English and French)

• Existing internal documentation

• External research where appropriate

• Write, edit, and structure content for an internal knowledge base

• Develop and execute content governance so that it remains relevant and up to date

• Produce documentation in Markdown and HTML, structured for AI usage

• Ensure content is clear, consistent, and reusable

• Collaborate with consultants, product teams, and other stakeholders

• Manage deadlines and multiple content streams independently

• Support product documentation as needed

• Use AI tools to assist with writing and synthesis, with strong editorial judgment

Must-Have Skills

• Excellent written English (near-native)

• Professional working proficiency in French (spoken & written)

• Strong documentation and content structuring skills, as well as content strategy (governance skills)

• Experience or comfort writing in Markdown and/or HTML

• Ability to synthesize complex information from diverse sources

• Strong organizational skills and autonomy

• Comfort working with multiple stakeholders

• AI & Digital Literacy

• Experience using AI tools for writing/documentation or strong curiosity and ability to learn quickly

• Interest in structuring knowledge for AI agents and retrieval systems

Profile

A structured, independent content professional who enjoys turning expert knowledge into clear, reusable documentation and is curious about AI-driven knowledge systems.

Experience Level

• Minimum 5 years experience

• High autonomy with minimal supervision

• You must confidently interview SMEs and extract implicit knowledge

• Need strong editorial judgment to balance accuracy, structure, and AI usability

• Managing multiple stakeholders and deadlines requires maturity and experience

Why to join us ?

Being part of Whoz adventure means:

• Put your skills and experience into an ambitious project

• Integrating a caring and supportive work’s environment conducive to personal and professional development and where the key words are Trust, Engagement, Ambition & Mastery (TEAM)

• Be part of a work team where every voice count and everyone is an actor in the success of the group

Recruitment process

• Discussion with our Talent Acquisition Manager
• Meeting with our Head of Content
• Use case
• Meeting with our CPO
• Last exchange with our CEO

Welcome on board !

At Whoz, diversity and inclusion are fundamental pillars. We are convinced that the richness of experiences and perspectives contributes to our collective success. All our positions are therefore open to workers with disabilities or considered as such within the meaning of Article L5212-13 of the French Labor Code.