Head of Business Operations

Job summary
Permanent contract
Paris
A few days at home
Salary: Not specified
Skills & expertise
Business Intelligence
Continuous improvement
Business acumen
Basic
Looker
+3

Vizzia
Vizzia

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Questions and answers about the job

The position

Job description

Mission

As the leader of a team of 8 people (BizOps Managers and BI analysts), you will infuse every department—Delivery, HR, Support, and Finance—with processes, data, and tools, while also playing a cross-functional role in Vizzia’s scale-up (AI enablement, documentation, operational excellence, etc.).

What you’ll do

  • Leadership and people management: recruit, train, and lead a team of 8 people. Own the roadmap, prioritization, and execution.

  • Ownership of our tools and data stack: CRM, ERP, BI tools, and more.

  • Reactive BizOps: deliver projects identified as critical by Heads of and VPs.

  • Proactive BizOps: identify bottlenecks to growth and customer satisfaction, and lead projects to address them.

  • Strategic projects: act as an individual contributor on high-impact strategic topics, and support the COO in challenging the executive team on the company’s macro-level steering.

Your Profile

Must-haves

  • Graduate of a top business or engineering school.

  • 10+ years of experience in Business Operations, Sales Ops, Data / BI, consulting, or strategic project management.

  • Proven experience managing teams (hiring, structuring, coaching).

  • Excellent command of SaaS tools and a strong data-driven mindset.

  • Ability to structure complex projects and lead cross-functional initiatives.

  • Strong strategic vision and business acumen.

Nice-to-haves

  • Experience in a SaaS scale-up or high-growth environment.

  • Data governance and BI expertise (Looker, Power BI, Snowflake, etc.).

  • Basic knowledge of SQL, automation, or no-code tools.

  • Experience rolling out or restructuring an ERP and/or CRM.

This role is for you if…

  • You are autonomous, analytical, structured, and delivery-oriented.

  • You enjoy leading concrete, high-impact projects, close to operational teams.

  • You have a genuine interest in data, tools, and continuous improvement.

  • You’re looking for a demanding, fast-growing environment with a lot to build.

Benefits

🏡 Hybrid work

🏝 “Contrat cadre” and RTT (between 8-12 per year depending on the number of public holidays in the current year)

💻 A Mac or PC depending on your preferences

💸 BSPCE

🍜 60% coverage of meal vouchers worth €9 per worked day

🚃/🚲 Sustainable mobility allowance

🏥 Mutuelle (Alan)

💼 Offices located in central Paris (9th arrondissement)

☀️ Annual offsite with the whole team and plenty of company events

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