About the Role

As we are scaling our Grocery and Retail business, we are looking for a Sr Account Strategist to lead our partnership with one of our strategic retailers (Intermarché, Système U, Franprix, Carrefour, Monoprix, Picard, etc.)

You’ll be responsible for developing data-driven insights, crafting strategies and processes and scaling the most impactful and innovative business initiatives to improve our partners’ performance on the marketplace.

What You Will Do

As a Sr Account Strategist, you will support the growth of our partners by translating our global vision into a merchant-specific strategy and plan focusing on operational excellence and growth initiatives.

• Sales Strategy & Execution: Build and implement strategic plans. Exceed revenue targets through upsell and cross-sell initiatives, using data to identify growth levers and engaging internal specialists when needed. Lead and support complex commercial renegotiations, aligning internal stakeholders and partner priorities to drive sustainable, long-term value.
• Client Success & Retention: Act as the main point of contact for the partner’s HQ, holding C-level relationships and driving high satisfaction through proactive support. Lead Joint Business Planning and QBRs, continuously working to enhance performance and value on the platform.
• Operational Mindset: Go beyond strategy, this role also requires a strong hands-on approach. You’ll need to support operational execution alongside your team, stepping in where needed to troubleshoot partner issues, improve KPIs, and ensure day-to-day excellence.
• Stakeholder Management: Align with cross-functional stakeholders across local, regional, and global teams. Act as a generalist with the agility to collaborate across functions (Specialist teams, Ops, Support) to solve partner problems, adapt to local franchisee needs, and ensure the overall success of the partnership.

• Minimum 3 years experience in consulting, account management, business development, ideally within a tech company or scale-up.
• Strong exposure to sales strategy, long-cycle negotiations, and managing complex, high-value partnerships.
• Comfortable operating with C-level stakeholders and aligning cross-functional teams to deliver business outcomes.
• Data-driven and analytical, with a strong understanding of KPIs and performance metrics (Excel/GSheets required; SQL a plus).
• Proactive, solution-oriented mindset with the ability to operate autonomously and make strategic decisions.
• Strong Excel skills (experience with SQL a plus)
• Full proficiency in English and French.
• A passion for the grocery industry