About the Role

The Marketplace Operations team works on some of Uber Eats' most complex problems to improve the reliability, the security and the efficiency of the delivery platform.

Projects often involve analysis of large data sets, creative problem-solving and close collaboration with both City Managers and Product teams.

If you are a self-starter that possesses exceptional analytical skills, attention to detail, and a desire to contribute to complex projects at a regional and global scale, this is the opportunity for you!

What You'll Do

• Monitor a part of Uber Eats' activity and run in-depth analyses to optimize a core subset of metrics that you will fully own
• Proactively build processes and tools to ensure that we are seeking for the outstanding flawless operations
• Collaborate with Product teams to provide inputs on our market's needs, and to smoothly roll-out new features
• Participate in building the Marketplace team's roadmap
• Own and iterate on processes that improve consumer, courier and merchant experience
• Examine issues and opportunities in great detail, and use data and insights to recommend sound business decisions, and design mitigation plans in the event that the business is adversely impacted
• Collaborate with a diverse group of cross-functional team members

• 2+ years of experience in Startup, Consulting, Operations, Logistics or other relevant fields
• Ability to manage stakeholders in a fast-moving working environment
• Robust analytical & critical thinking skills, experience with data-driven decision-making
• Business acumen, ability to seize and prioritize opportunities based on feasibility and potential
• Entrepreneurial mindset and pro-activity, ability to own end-to-end projects from strategic thinking to actually getting things done
• Experience with SQL is a plus, or comfortable learning and using new software tools
• Industry knowledge in the on-demand / same-day delivery space
• Full proficiency in English and French