Technical support engineer


Technical support engineer

The company



  • Software, Artificial Intelligence / Machine Learning, Pharmaceutical / Biotech
  • From 15 to 50 employees

The job

Technical support engineer

This position was filled!

Who are they?

TheraPanacea est une start-up dans le domaine des technologies médicales qui exploite l‘intelligence artificielle, l’imagerie médicale et les mathématiques avancées pour révolutionner la prise en charge du cancer.

Créée en 2017, TheraPanacea a reçu plusieurs prix nationaux et internationaux récompensant l’innovation et l’excellence scientifique de ses produits et projets dont le prix européen de la Recherche (European Research Council grant) en 2016 et en 2018 le 1er Prix du Paris Région AI Challenge.

Ses bureaux sont situés au cœur de Paris (RER B Port- Royal) et vous rejoindrez une équipe passionnée, dynamique et internationale (10 nationalités différentes).

Want to know more about TheraPanacea?Company culture, teams, technical stack, jobs... Let's go for an immersion!
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Job description

TheraPanacea is an innovative startup that offers AI solutions for radiotherapy to help humanity in the fight against cancer.

We are searching for a candidate to help the preparation and administration of our servers located at our customers’ premises who are located around the world. We are also finalizing the switch to cloud solutions and will require administration as well.

The missions will involve the following tasks (not exhaustive):

  • Follow the machine orders and install the operating system on gpu servers
  • Setup the technical deployment of our solutions so that they communicate with the IT systems of the clinical sites.
  • Plan and execute the different deployment phases.
  • Remotely configure and update our solutions
  • Provide customer support for our software solution
  • Follow Quality Management System procedures and guidance

Preferred experience

The ideal candidate is both motivated by the technical aspect of the task and has good communication skills.

Experience in with the following technologies is required:

  • linux
  • networking
  • vpn
  • [optional] docker

Analysis capacity and accuracy/thoroughness.

Communication skills both in French and English.

Advantages :

  • Public transportation (50%)
  • Meal vouchers
  • RTT
  • International atmosphere

Recruitment process

2 interview, 1 technical and 1 non-technical


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