Sales Support Officer
Permanent contract
Bridlington
A few days at home
Salary: Not specified
Questions and answers about the job
The position
Job description
- Act as a first level support function to existing and new-to-bank customers for the SQMEA product offering. This includes:
- Day to day operational inquiries
- Onboardings
- Complaint management
- Provide effective support to Relationship Managers for various administrative tasks.
- Pro-actively broaden and deepen relationships with existing & new-to-bank customers through effective contact and delivery of the SQ product offering.
- Liaison point with our Headquarter in terms of problem solving and proposition development in accordance with the department’s requirements.
- Help resolve queries from customers, internal & external relationships directly within own area of expertise or authority, or by referring to superior or other appropriate colleagues where necessary.
Preferred experience
- Minimum of 2 years of experience in a variety of Client facing (Sales) service and administration roles within the financial sector.
- Ability to communicate effectively in a verbal and written form in multiple languages, English being mandatory, Arabic, French or German being beneficial.
- Ability to work on own initiative, multi-task and prioritize workload.
- Strong customer service orientation with the ability to work under tight deadlines to exceed customer expectations.
Want to know more?
Meet Marius, Head Securities Trading Platform
