Operational Product Manager

Job summary
Permanent contract
Gland
A few days at home
Salary: Not specified
Skills & expertise
Communication skills
Collaboration and teamwork
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Questions and answers about the job

The position

Job description

We are looking for an Operational Product Manager to join a team of 6 members who drive evolutions of our internal tools and processes for operational teams. Our business stakeholders are internal department : BO, MO, ALM, L&C, Risk, controlling…

Your missions

  • Develop long-term strategic plans to optimize operational processes.
  • Support business operations in their daily tasks by solving issues related to the performance of operation.
  • Lead major operational projects per year as a Project Manager.
  • Design and implement KPIs and dashboards to monitor the bank’s operational efficiency.
  • Collaborate with System Analyst to ensure alignment.
  • Gather information by observing workflows, read company reports and conducting employee interviews (deep-dive), and performing operation in pair.
  • Measure product usage, feature adoptions and resource allocated to operations.
  • Determine appropriate methods to analyze operations, relevant information and data.
  • Being responsible of coordination with potential external partner to evaluate their products.

Preferred experience

  • You have strong analytical skills and knowledge in operations and project management.
  • You are recognized for your communication skills: you will need to communicate effectively your vision both internally and externally and you will interact with banking professional, engineers and analysts on a daily basis.
  • Fluent in French and English (spoken and written).

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