Head of Inbound Sales - UK&IE

Permanent contract
Salary: Not specified
No remote work


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Questions and answers about the job

The position

Job description

SumUp is a global FinTech player on a mission to support small merchants with building a thriving business all over the world. We are on a constant mission to put together a team that greatly values one another and is committed to our merchants. Our boldness, startup mindset, empathy and love for our products foster a creative environment for our employees.

As our Head of Inbound Sales, you’ll be responsible for driving SumUp's Sales Strategy across the UK&IE markets. You'll manage and develop our inbound and outbound telesales/ growth account management (upselling/cross-selling) teams and be a key player in helping us achieve our growth goals.

What you'll do

  • Lead and nurture the existing UK Inbound Sales team
  • Launch new Sales motions that can use similar capabilities, such as outbound telesales and growth account management / upsells to existing merchants via telephone sales
  • Identify the main priorities of the Sales team in line with the 2024 Sales Budget/Plan and take over the execution
  • Define and implement key strategic initiatives to accelerate growth while improving efficiency
  • Analyse, structuring and optimisation tools, internal processes and the productivity of the sales teams
  • Collaborate with the customer success team to ensure smooth onboarding of newly acquired merchants and retention of existing merchants.

You'll be great for this position if

  • You have a Commercial background and Leadership experience, developing teams and navigating through change in large sales organisations
  • You have experience in SMEs related industries such as payments, hospitality, travel, etc.
  • You have great analytical skills and strong business acumen
  • You’re self-driven, proactive, pragmatic and have a can-do attitude
  • You enjoy solving complex problems, taking a broad and long term perspective to identify solutions.

Why you should join SumUp

  • We’re a truly global team of 3000+ people from 93 countries, spread across 4 continents.
  • Competitive salary package and virtual stock option programme
  • Health Insurance Cover with Vitality (including optical, dental)
  • Life Assurance cover with MetLife for 2 x your salary
  • Learning & development budget for attending conferences and external training
  • We offer a corporate pension scheme, 28 days’ paid leave, and other great benefits.

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

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