Mission:
As a Customer Success Manager, you will manage a portfolio of enterprise clients to make sure that they get the most out of our product and continue to be happy & loyal customers.
Together with the other members of our Customer Success team, you will work closely with your clients to discover their business needs and challenges and to coach them on the best way to use Startup Flow to solve them. You will ensure that your clients launch Startup Flow successfully, that our solutions are widely adopted, and that the value of our offering is understood and unlocked by them all.
The software solution that we are providing is transformative, innovative and very strategic for large organisations, so you will be in touch with a wide range of interesting people: innovation leaders, C-Levels, operational teams etc. As a trusted advisor for your clients, you will develop long-lasting partnerships with our Sponsors and Champions and you will be exposed to the latest innovation and transformation challenges of each of these companies.
What you’ll do:
What you will need to succeed:
What we offer:
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