For our Operations team in Prague we are looking for newmember who will support HR tool called Avature.

In general we expect you to have:

-         Ability to work in afast-paced environment and adapt to frequent change

-         Strong communicationskills and customer orientation

-         Analytical skills

-         Language skills:English B2-C1, German is advantage

-         Knowledge of Avaturetool is advantage

Application support will comprise:

-         Collaborate andconsult with process owner / business on functional requirements

-         Support processowner in ensuring and monitoring service operations

-         Contact person fordevelopment team for - clarification with regards to requirements

-         Set up and maintainall mandatory documentation

-         Ensure and prepareupdates of all regulatory requirements

-         Defines (global)mandatory service levels and corresponding KPIs

-         Ensures effectiveknowledge and best practice sharing across the service delivery organization

-         Drives development,implementation and improvement of global IT solutions

-         Be of assistance tosupport agents.

We can offer you:

-         5 weeks holiday;flexible working hours; home office and company nursery schools in Prague andOstrava for a good work-life balance

-         Individual benefitsof min. 24,000 CZK which you can turn into a combination of up to 8 extra daysof holiday; cafeteria points or pension and/or life insurance

-         company canteensupplement

-         possibility ofbecoming a Siemens shareholder with free stocks

-         various discountsand offers

Organization: Global Business Services

Company: Siemens, s.r.o.

Experience Level: Mid-level Professional

Job Type: Full-time